Will not install - says "Newer Version Already Installed"

[Jacekiwi]

Tried installing "readerdc64_uk_xa_cra_install.exe" but after the installer completes I get "Newer Version Already Installed". There is no previous version installed!

[Jacekiwi]

I found a setup folder under "{AC76BA86-7AD7-1033-7B44-AC0F074E4100}". It had setup.exe, 3/12/2019 and Acroread.msi, 17/3/2015. Running setup.exe worked. Have no idea why the msi file is dated 2015 as the laptop was brand new last year.

[John T Smith]

>no idea why the msi file is dated 2015 as the laptop was brand new last year.

Did your laptop come with Windows pre-installed so all you had to do was register?

Vendors create a master image used to pre-install on hundreds/thousands of computers

That master image is not always going to be up to date with all components