Windows cannot find Adobe Products

New Here ,
Jun 28, 2020

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I am running Windows 10 x64 Home Version OS Build 19041.329. I have unintalled all Adobe products and reinstalled Acrobat DC. I still get this message " Windows cannot find, etc". Anyone else having that problem since updating Windows recently?

 

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Activation, Installation

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Windows cannot find Adobe Products

New Here ,
Jun 28, 2020

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I am running Windows 10 x64 Home Version OS Build 19041.329. I have unintalled all Adobe products and reinstalled Acrobat DC. I still get this message " Windows cannot find, etc". Anyone else having that problem since updating Windows recently?

 

TOPICS
Activation, Installation

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53

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Jun 28, 2020 0
LEGEND ,
Jun 28, 2020

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You'll have to include more of the error message you keep getting.

If you Installed Acrobat DC then it should be on your drive. Find the folder the program is in, more than likely C:\Program Files\Adobe\Acrobat, and double click on the .exe files.

What happens when you do that?

 

Also you are running a slightly older version of Win 10. 

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Jun 28, 2020 0
Adobe Community Professional ,
Jun 28, 2020

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Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + all other apps you intend to use.
https://helpx.adobe.com/creative-cloud/system-requirements.html

 

Boot up in Safe Mode with Networking.

https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

 

Make sure your Windows user account has administrative permissions.

https://support.microsoft.com/en-us/help/4026923/windows-10-create-a-local-user-or-administrator-acc...

 

Post back if you still need help.

 

Nancy O'Shea, ACP
Alt-Web Design & Publishing

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