I just spent over an hour re-saving my personal shortcuts because they got wiped out when I tried resolving a temp volume folder issue. All of a sudden my Adobe crashed and when I got back to the file, none of my re-set shortcuts had been saved. Why?? Even if the session ended unexpectedly, which was also weird, btw, the settings should have been saved along the way, right? What happened? I am reluctant to start this all over if it's just going to happen again! ...uggh
Any help is much appreciated. At the beginning of the stay-at-home orders I had to update my OIS. After that my Adobe has been unstable, I guess? That's when the temp volume folder message started popping up. Now that I have done the shift + launch, I'm afraid I've basically screwed up my program somehow.
Just can't figure out why my settings weren't saved after re-doing them.
Technical forums are well, er... technical. The language you use is important. Creative Cloud consists of 20+ mobile & desktop apps and online services. You need to be more specific about what you're talking about so we're all on the same page.
iOS is an Apple mobile operating system for iPad and iPhone. macOS is an Apple desktop or laptop operating system (Sierra, High Sierra, Mojave or Catalina).
If you recently upgraded from Mojave to Catalina, see the help articles about known compatibility issues for your specific product(s).