Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
0

2021 version won't open any file!

New Here ,
Dec 11, 2020 Dec 11, 2020

Copy link to clipboard

Copied

After update, it keeps crashing. And when it finally launches, the files are not opened by DW

Any clues???

Views

190
Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 11, 2020 Dec 11, 2020

Copy link to clipboard

Copied

Have you restarted your system since installing the update?

If you have, and you're still having issues, run the CC Cleaner tool and reinstall...

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Make sure to restart after each step (uninstall > restart > install > restart) and see if that doesn't get it up and running for you.


Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 11, 2020 Dec 11, 2020

Copy link to clipboard

Copied

LATEST

If not from Dreamweaver, how are you accessing files  -- from Bridge or your OS's file manager?

Which operating system do you have?

Is your local site folder defined?  And does it reside on your primary hard drive?

 

Nancy O'Shea— Product User, Community Expert & Moderator

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines