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2021 version won't open any file!

New Here ,
Dec 11, 2020 Dec 11, 2020

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After update, it keeps crashing. And when it finally launches, the files are not opened by DW

Any clues???

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Community Expert ,
Dec 11, 2020 Dec 11, 2020

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Have you restarted your system since installing the update?

If you have, and you're still having issues, run the CC Cleaner tool and reinstall...

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Make sure to restart after each step (uninstall > restart > install > restart) and see if that doesn't get it up and running for you.


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Community Expert ,
Dec 11, 2020 Dec 11, 2020

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LATEST

If not from Dreamweaver, how are you accessing files  -- from Bridge or your OS's file manager?

Which operating system do you have?

Is your local site folder defined?  And does it reside on your primary hard drive?

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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