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7 day trial [can't upload file to server]

New Here ,
Feb 06, 2020 Feb 06, 2020

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7 days trial does it have limiations? I can't upload my file to the website.

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How to , Other , Server side applications

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Community Expert ,
Feb 06, 2020 Feb 06, 2020

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It is the full version of the program and has no limitations as far as functionality goes.

Are you sure your FTP credentials are correct?

One item many users forget, which causes upload issues, is the remote server's root folder. Most of the time, that will need to be set as www, htdocs or public_html, but could be anything (ask your hosting company if that field is blank in your settings).

To verify your FTP information, you could try downloading the Filezilla Client. If it also fails to upload there, something is wrong with your credentials. If it works, at least your site could be uploaded while troubleshooting continues in DW.

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Community Expert ,
Feb 06, 2020 Feb 06, 2020

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No limitations except that it expires in 7 days.

What is your server's root directory?  See screenshot.

 

Remote ServerRemote Server

 

Nancy O'Shea— Product User, Community Expert & Moderator

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