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There is a problem that i am having with CC apps.
Since I have upgraded to the newest update of Windows 11 I am seeing that I cannot use my apps at all upon just paying for the month as well as over due fees i had; It shows that none of the apps are compatible unless I update my computer or downgrade back to windows 10 wich i cannot do now that its been well over 10 days to do so., i have updated my computer a hundred times and nothing works..im at a block right now and need some relife or tech support..
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This is just a user-to-user forum, very few Adobe representatives spend time here and pretty much nobody from Tech Support ever chimes in.
According to Adobe, everything but a handful of items are compatible with Windows 11...
https://helpx.adobe.com/download-install/kb/windows-11.html
To discuss your issues with Adobe Customer Care, you will need to start a chat here:
https://helpx.adobe.com/contact.html
...click the chat bubble in the bottom right of the browser window.
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Ensure that your account is active and payment details are current.
https://account.adobe.com/plans
1. Open CC Desktop App.
2. Click your Avatar (top right image) > Preferences > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar again.
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.
Failing that, contact tech support for assistance.
CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html