• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

An FTP error occurred - cannot make connection to host. User limite reached or not authorized to make the connection due to local firewall blocking FTP data.

Community Beginner ,
Jun 20, 2014 Jun 20, 2014

Copy link to clipboard

Copied

As from this afternoon I get this error when trying to connect to any FTP server for all the sites I manage with Dreamweaver. There was no problem this morning and I didn't change any settings anywhere. I wonder what happened and how I can connect again.

I am using Dreamweaver CC on iMac OSX Mavericks.

TOPICS
Product issue , Publish

Views

53.2K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 20, 2014 Jun 20, 2014

Copy link to clipboard

Copied

Hi bigvissie13,

Can you check with your service provider about the problem to see if they changed anything at their end? If everything was working as intended previously and you have made no changes to your computer, this would be the first step I would suggest.

Thanks,

Preran

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jun 20, 2014 Jun 20, 2014

Copy link to clipboard

Copied

It does say that local firewall is blocking things - do you have your local firewall enabled?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 21, 2014 Jun 21, 2014

Copy link to clipboard

Copied

Firewall is disabled...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 21, 2014 Jun 21, 2014

Copy link to clipboard

Copied

Hi Preran,

Already checked with my provider. Also, making an FTP connection with other clients is no problem.

Thanks!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Jun 23, 2014 Jun 23, 2014

Copy link to clipboard

Copied

Are you by any chance on a corporate network? FTP connections are sometimes barred on corporate networks..

Can you try typing in the FTP address in your browser and see if its reachable, while on the same network?

A screenshot of the error message will be all the more helpful.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 02, 2014 Jul 02, 2014

Copy link to clipboard

Copied

Thanks, all! Installing DW CC 2014 seems to have solved the problem.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Jul 02, 2014 Jul 02, 2014

Copy link to clipboard

Copied

Glad to know its resolved.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 26, 2014 Sep 26, 2014

Copy link to clipboard

Copied

While using DW CS6 and CC, an FTP error occurred – cannot make connection to host. User limite reached or not authorized to make the connection due to local firewall blocking FTP data.

I use a Mac OSX 10.6.8 on my desktop and Maverick on my Mac Laptop. I have DW CC on both. The Firewall is set to “on” on both devices. My server has ports 21 and 22 ports open as well and I was still getting the firewall block error.

I started experiencing the FTP issues with DW after I had my server rehardened for security.

What happened was I could FTP only using Cpanel FTP managers, which is slow and cumbersome. I could not use ANY FTP clients, such as Cynerduck, Filezilla, and DW CS6 or DW CC. I could connect but not upload or download data files. In some cases the attempt to upload a file would delete it from my directory using DW any version!

After months of research on forums I gave up. I found no solutions… Until recently, there was a post about using Pure FTPd vs. Pro FTPd under WHM. The default is set to Pure FTPd. You do not want this setting. You need more flexibility. You must make sure your server admin sets your FTP Server Selection under WHM to Pro_FTPd. This immediately fixed the upload and download issue with DW CC.

Another important note: If you have problems uploading a folder’s content make sure you change the folder’s permissions to 755 or 777. I was able to upload selecting the files under the folder, not the folder itself. In some cases my FTP upload would upload some files and errorred on others. I simply reselected them individually and they uploaded fine. Why this happens I’m not sure. It might be a server setting

You must make sure your FTP Server Selection is Pro_FTPd for Dreamweaver CS6 and CC to work properly.

I hope this helps everyone on here!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 26, 2014 Sep 26, 2014

Copy link to clipboard

Copied

Thanks for posting your solutions.

Nancy O.

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 22, 2015 Apr 22, 2015

Copy link to clipboard

Copied

I was just getting ready to dump Dreamweaver CC because the FTP was so slow that I was not able to be productive enough to get my job done each day. It was driving me nuts waiting 20 to 40 seconds for each FTP!

But I just tried the recommendation by to use PRO_FTP on my Linux server and it sure looks like it's fixed the problem.

With so many people having this FTP problem and most of us working on hosted Linux servers, you would think that this working solution was be all over the web!

Thank you !!

Dennis

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 03, 2015 May 03, 2015

Copy link to clipboard

Copied

This is all Greek to me. What the heck is Pro_FTPd? I am just a mere mortal and am experiencing the FTP connection problem described in this forum. Please help me understand what to do -- in plain English if possible. Thank you.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 23, 2015 Jun 23, 2015

Copy link to clipboard

Copied

I had this error today when I moved from DW CC 2014 to DW CC 2015.

Fixed it by going into Site > Manage Site > Servers > Remote Servers > More Options > Turned off Passive FTP.

let me know if it works for you.

Dan

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 24, 2016 Aug 24, 2016

Copy link to clipboard

Copied

nope, didn't work for me sorry.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 25, 2016 Aug 25, 2016

Copy link to clipboard

Copied

Hey Lucy,

I've made a video on the types of FTP issues my students often have and how to fix them. Check it out here: 43 5 things to try An FTP error occurred - Dreamweaver Tutorial - YouTube 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 27, 2016 Dec 27, 2016

Copy link to clipboard

Copied

Hi,

I've found that if you connect using SFTP ,your sites IP address, username and Password  Dreamweaver connects ,

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 23, 2016 Nov 23, 2016

Copy link to clipboard

Copied

Worked perfectly for me

Digital Marketing Specialist

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jun 23, 2015 Jun 23, 2015

Copy link to clipboard

Copied

gnewman8567 wrote:

What the heck is Pro_FTPd?

This suggestion can only be utilized by your hosting provider. It is software loaded on the server, not on your local machine. Couldn't hurt to ask them

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 13, 2016 Apr 13, 2016

Copy link to clipboard

Copied

What is WHM and were is it?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 13, 2016 Apr 13, 2016

Copy link to clipboard

Copied

I believe in the context used, WHM stands for Web Host Manager.

It would be part of your hosting account on your server, check with your hosting company.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jul 22, 2015 Jul 22, 2015

Copy link to clipboard

Copied

I had this error message and mine turned out to be that I set up CloudFlare for this website. The fix was to "Connect using: ftp.yourdomain.com"

as mentioned here:

Will re-routing through CloudFlare affect my use of FTP uploading? – CloudFlare Support

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 23, 2015 Jul 23, 2015

Copy link to clipboard

Copied

The cloud flare fix worked for me


Melissa Piccone | Adobe Trainer | Pluralsight Author | Fine Artist

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jul 23, 2015 Jul 23, 2015

Copy link to clipboard

Copied

that's great Melissa. I'm so glad that fix worked for you too! (I was kicking myself when I realized my ftp was affected by the cloudfare settling I had changed earlier in the day!!)

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
May 17, 2017 May 17, 2017

Copy link to clipboard

Copied

Changing the FTP address from the numerical IP address to the domain address is what fixed this ongoing problem for me.

My sites are on GoDaddy, and I actually think this is something they changed on their end fairly recently.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 21, 2017 Oct 21, 2017

Copy link to clipboard

Copied

I have Dreamweaver 2018 and cannot connect to HostGator. Do not know what to do.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines