Background File Activity Says complete but still spinning

[Tim98BC]

After syncing my website I get the background file activity box that eventually says it is complete.  However, in the bottom is shows that it is still spinning and I never get the save log all that is available is hide or cancel and the only way to get it to stop is to use the task manager to end it.  Any help, please? 

[Nancy OShea]

Try disconnecting from your remote server. See screenshot of Files Panel.