Background File Activity Window Truncating

[ricrat]

Windows 10 DW 2017.5 Build 9878

Apparently at some point the Window stops writing file information and truncates the last line.

The Sync completes but there is no further information in the window.

It also truncates the log at the same point.

Does anyone have any ideas???

[Preran]

Can you check out the following post and see if it is related to your issue?

Background File Activity Window

If you still need help, contact the support team using this link Contact Customer Care Update this post after your issue has been resolved.

Thanks,

Preran

[ricrat]

Not even close!!!

Checked it before chat.

NO weird files or sub-directories

No FTP errors - Just a truncated window output and log file.

[Preran]

Thank you for letting us know. Before you contact support, can you try resetting preferences? It's a shot in the dark, but would be worth trying I think

Unusual behavior in Dreamweaver? Try restoring preferences.

If that doesn't work, try contacting Adobe Support. They should be able to investigate it from here.

Also, have you updated all drivers on your computer?

Thanks,

Preran

[ricrat]

Strike 3.

Followed Preran Suggestion - NO JOY!!!

Same symptom.

More convinced now than ever it is a bug somewhere.

Have case opened with support

No response yet.

How long can I expect to wait???

[lnayal]

This is really strange. Could you please share more details like

1. Which OS of Windows are you using?

2. Is this happening with all of the sites?

3. If specific to this site then how big is this site?

4. What kind of protocol have you configured like FTP or SFTP?

We will have to try reproducing this locally to confirm if this is indeed a bug and not something machine specific.

[lnayal]

Hi,

Are you using Hi resolution display with scaling higher than 100%?

If yes, then I would suggest to switch back to 100% scaling as DW 17.5 is not yet Hi DPI aware.

Thanks,

Lalita

[ricrat]

Nope. 

Strike 2

LOL.

100% now and always.

I am using a Hi resolution screen 3440 x 1440 but scaling is 100% and has never changed

[ricrat]

WIndows 10

Yes

>2000 files >100 folders

FTP Passive Using FTP optimization

Occurs on two different development machines

Already have a support case

0189181895

Can we move discussion there???

[Preran]

Thank you. I see that your case is still being investigated. Do update this post when your issue is resolved.

The support team has the required tools to investigate your issue. Please continue the discussion using your case number with the team.

Thanks,

Preran

[lnayal]

Thank you ricrat, for providing all details to support.

We could recreate the issue locally and have logged a bug. Will prioritize it for fixing.

[ricrat · Accepted solution]

From DW Tech Support
We are able to reproduce this issue at our end and a bug DW-4146599 has been logged for the same. I am sure this will be fixed in the future releases of Dreamweaver.
As of now you can either use Dreamweaver CC 2015 on windows or you can install DW CC 2017.5 on a MAC machine as this bug is Windows specific.
  Regards
Vivek

[hippiechik226]

Bug is still here in CC2019, and other threads since this one point back to here rather than to a solution.

[travelsignposts]

Still here in June, 2020...

[Nancy OShea]

Please file an official bug report where engineers will see it.  Also provide details about which OS and version of DW you're using so the product team can reproduce it.  Thank you.

https://dreamweaver.uservoice.com/