• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Blank extract panel

New Here ,
May 03, 2020 May 03, 2020

Copy link to clipboard

Copied

I have been trying to upload a .psd file into my .html site and the extract panel is blank. It loads completely, but then doesn't give me an option to select my .psd file or upload a new one. I've tried logging out and restarting Dreamweaver, but it didn't work. This is the first time I have tried to use my extract panel, so any suggestions are greatly appreciated. 

TOPICS
Import and export , Other

Views

685

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 03, 2020 May 03, 2020

Copy link to clipboard

Copied

I would recommend taking a look at this article and deleting the file cache and user config folder: https://helpx.adobe.com/dreamweaver/kb/troubleshoot-javascript-errors-dreamweaver-cs6-cc.html .  If that doesn't work, try logging in as a different user and see if it works.  If it does, you possibly have an OS corruption.  I've seen it happen a few times myself and when that happens your best course of action is moving files from one user to another and then using that new OS account permanently.  If that still doesn't work your only option is to uninstall and re-install DW.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 03, 2020 May 03, 2020

Copy link to clipboard

Copied

LATEST

Did you upload your PSD files to Creative Cloud?

Have you opened an HTML document yet? 

Please review this help article for details on using Extract panel.

https://helpx.adobe.com/dreamweaver/using/dreamweaver-integration-extract.html

 

Nancy O'Shea— Product User, Community Expert & Moderator

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines