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Can Anyone Help? Must Do Copy/Paste Sequence Twice

Community Beginner ,
Jun 28, 2018 Jun 28, 2018

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If I highlight text, then either cut or copy, then attempt to paste somewhere else in the same document, it doesn't paste anything. It acts like nothing happened when I either type ctrl+v or use Edit<Paste.

The only way it will paste what I just cut/copied is if I cut or copy that same text again. Once I do that, I will be able to paste that same text over and over.

So, it always treats the first cut/copy of a particular snippet as invalid. This happens in any document, even a new one.

Example:
Hello, my name is Mike.

1) I highlight that text above.

2) I cut.

3) I attempt to paste elsewhere in the document.

4) It doesn't paste anything.

5) I go back and undo the cut, then highlight that text again.

6) I attempt to paste. It now works. I can paste that a third time if I choose so.

7) I then cut different text and attempt to paste. It doesn't paste anything. Rinse, repeat.

Using: Dreamweaver CS6 (Version 12.0 Build 5861)

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Community Expert ,
Jun 28, 2018 Jun 28, 2018

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Which operating system?

Can you copy & paste from other apps?

Nancy O'Shea— Product User, Community Expert & Moderator

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Community Beginner ,
Jun 28, 2018 Jun 28, 2018

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Windows 7 Professional.

I can copy/paste fine in Word. However, if I copy from Word and paste into Dreamweaver, it's the same issue. I have to go back to Word, copy that exact string of text and paste again into Dreamweaver and it will work. So it appears Dreamweaver is not letting me paste from any app including its own unless I re-copy that text again.

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Community Expert ,
Jun 28, 2018 Jun 28, 2018

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Try Restore Preferences.

Unusual behavior in Dreamweaver? Try restoring preferences.

Nancy O'Shea— Product User, Community Expert & Moderator

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Community Beginner ,
Jun 28, 2018 Jun 28, 2018

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HI Nancy,

Since my Dreamweaver is CS6, I went down to the section on that page you linked to reset preferences for Dreamweaver 2014 and earlier. Windows 7.

I'm stuck on the following step as I don't see a folder within either C:\Users\Main\AppData\Roaming\Adobe\Dreamweaver or C:\Users\Main\AppData\Roaming\Adobe\Dreamweaver CS6 called "Preferences.":

"Rename the Dreamweaver preferences folder, for example, Dreamweaver CC 2015 folder to Old_Dreamweaver CC 2015.

Note:

The following steps involve editing the Windows registry. Adobe doesn't provide support for editing the registry, which contains critical system and application information. Make sure to back up the registry before editing it. For more information about the registry, see Windows documentation or contact Microsoft."

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Community Expert ,
Jun 28, 2018 Jun 28, 2018

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In Windows Explorer, turn on hidden files and folders.

Nancy O'Shea— Product User, Community Expert & Moderator

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Community Beginner ,
Jun 28, 2018 Jun 28, 2018

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Actually, I found the solution!

I discovered that it was happening on a website software as well where I would have to copy something twice in order to retain HMTL formatting when pasting. That led me to realize it is not a Dreamweaver-specific issue, so I googled and found this:

https://www.reddit.com/r/excel/comments/2aqcxq/why_do_i_have_to_ctrlc_a_cell_twice_to_get_it_to/

Basically, what was interfering with my clipboard was AnyDesk software, which I had a window open (it's a remote log-in software). Once I closed that window, I was immediately able to copy/paste with no issues.

Thanks for leading me down the path, Nancy!

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New Here ,
Aug 28, 2023 Aug 28, 2023

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If anyone is reading this anytime after 2023 using latest Win 11 updated version 🙂 i had the same issue, starting Aug 2023....AnyDesk was closed...however, i opened Task Manager..found 2 AnyDesk processes, Ended them...and her you go...this saved my life as it was sooo annoying having to copy twice then paste as i always forgot to copy twice, only to find out that i need to go back to the source document copy again and paste....and i do a lot of document oreparations...so imaging the hastle i had to go. thak you Mike for the hint...it helped a lot

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New Here ,
Aug 28, 2023 Aug 28, 2023

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...and dont forget to turn off startup option for AnyDesk. on Win 11

  • Select the Start button, which looks like the Microsoft logo.
  • Select Settings.
  • On the left-hand side of the window, select Apps.
  • Select Startup at the bottom of the Apps window.
  • Use the toggles to turn off startup option for AnyDesk

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Community Beginner ,
Jun 28, 2018 Jun 28, 2018

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So for anyone reading this in the future with copy/paste issues in Dreamweaver, first check to see if it's happening in any other programs, such as in Word or Excel and seeing if it retains your formatting when you paste. Example: type something in bold and then copy and paste.

Then check to see what software you have open. It may be a program that is hijacking your clipboard. In my case it was AnyDesk, but it may be some other remote log-in program such as LogMeIn or perhaps Skype that is causing the issue.

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