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Code view is blank in both code view and split screen.

New Here ,
Apr 03, 2020 Apr 03, 2020

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Hi all,

 

I'm a newbie here - Just started a new site, and was following the helpful tutorials on your website. Managed to only create a plain HTML doc and when I save it the code disappears! I have uninstalled and reinstalled the app, but it hasn't made a bit of difference. I'm on Mac Catalina using DW20.1. 

 

Thoughts?

Thanks!

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Community Expert ,
Apr 03, 2020 Apr 03, 2020

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1. Did you define a local site folder on your primary hard drive yet? Site > New Site...

 

2. Do you have a computer user profile with full administrative level permissions?

 

3. Go to File > New > Starter Templates.  Pick a layout and hit the Create Button. See screenshot.

Bootstrap Starter TemplatesBootstrap Starter Templates

 

4. Immediately save the file to your local site folder.  Example, index.html

 

Once saved, DW will create Assets for you in your Files Panel that look something like this.

Files Panel (F8), Local SiteFiles Panel (F8), Local Site

 

Post back if you need more help.

 

Nancy O'Shea— Product User, Community Expert & Moderator

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New Here ,
Apr 03, 2020 Apr 03, 2020

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Hi Nancy,

 

Thank you for your reply. The answer is yes to all of the above questions. I was following all the steps from the 'Define a site' tutorial. The issue is when I save the index file. I try to preview the blank page on a browser (chrome) and straight away it doesn't work - it says 'Device preview' on the chrome tab and " not found" on the page. Then I return to DW only to find that the code's gone. Also worth noting that on one occasion DW crashed (sent a crash report). Weird.

 

 

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Community Expert ,
Apr 04, 2020 Apr 04, 2020

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OK.  That sounds like a corrupted file or a permissions problem on your hard drive.

Which OS are you using?

 

Nancy O'Shea— Product User, Community Expert & Moderator

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