Command "Put" does not upload a file

New Here ,
Jan 22, 2021 Jan 22, 2021

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I just transferred my old Dreamweaver site (CS3) over to Dreamweaver 2021.

All seems working pretty well as I'm getting used to the new version.. however, one issue:

For uploading files to my server… When I Command-click a file and choose "Put" in the dropdown menu, it tells me that it has uploaded successfully, but it actually does not upload or overwrite the older file already on the server.

 

As a test, I also have manually deleted the older file on the server, and it still won't upload the new file.

 

And here's what's peculair: With the local and remote servers in side-by-side, I can do a drag-and-drop of the file over to the remote server, and it works! So this is telling me that the connection is established - - or, I would think so.

 

Any advice, thanks much!

Brian

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Adobe Community Professional ,
Jan 22, 2021 Jan 22, 2021

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Can you click on Site-->Advanced--> FTP Log the next time you try to upload and see if there is anything being reported as an error that could be preventing the upload from happening?

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New Here ,
Mar 03, 2021 Mar 03, 2021

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My apologies for not reply to you long ago.. I need to fix how I get reply notifications 🙂

 

I watched the FTP Log when I attempted to put a file by Command-clicking>Put, but nothing appears to be an "error" in the log. (pasting the log below…)

Still very odd because I'm still able to drag-and-drop files over to the connected server's specific folders. The files do upload successfully that way, but what a huge hassle when I need to upload many different files into different folders - - I can't upload them all at once.

 

- - - -

 

< 220 fatcow FTP Server Ready
> USER crossboard
< 331 Password required for crossboard
> PASS
< 230 User crossboard logged in
> PWD
< 257 "/" is the current directory
> CWD /
< 250 CWD command successful
> MKD MM_CASETEST4291
< 257 "/MM_CASETEST4291" - Directory successfully created
> RMD MM_CASETEST4291
< 250 RMD command successful
> EPSV
< 229 Entering Extended Passive Mode (|||48600|)
> TYPE A
< 200 Type set to A
> LIST
< 150 Opening ASCII mode data connection for file list
< -rwxr-xr-x 1 1558983 15000 3 May 14 2009 .membership
< drwxrwxr-x 2 99 15000 4096 Sep 16 2009 .trellix
< -rw-r--r-- 1 1558983 15000 14251 Nov 1 2012 FormToEmail.php
< drwxr-xr-x 2 1558983 15000 4096 Feb 1 2014 SpryAssets
< drwxr-xr-x 3 1558983 15000 4096 Apr 11 2017 Templates
< drwxr-xr-x 2 1558983 15000 4096 Feb 14 2014 about
< drwxr-xr-x 2 1558983 15000 4096 Dec 15 2013 ac
< drwxr-xr-x 3 1558983 15000 4096 Sep 26 2009 assets
< drwxr-xr-x 2 1558983 15000 4096 Dec 9 2014 bio
< drwxr-xr-x 5 1558983 15000 4096 Jan 29 15:45 ccweb
< drwxr-xr-x 3 1558983 15000 4096 May 14 2009 cgi-bin
< drwxr-xr-x 2 1558983 15000 4096 Jan 21 12:29 contact
< drwxr-xr-x 2 1558983 15000 4096 Jan 16 2019 error
< -rw-r--r-- 1 1558983 15000 894 Jul 5 2009 favicon.ico
< -rw-r--r-- 1 0 0 6787 Mar 9 2012 form
< drwxr-xr-x 3 1558983 15000 4096 Jan 22 14:36 forum
< -rw-r--r-- 1 1558983 15000 302 Jul 3 2012 google0c099c707407105b.html
< -rw-r--r-- 1 1558983 15000 11296 Mar 2 13:25 index.htm
< drwxr-xr-x 2 1558983 15000 4096 Apr 15 2017 info
< drwxr-xr-x 3 1558983 15000 4096 Jan 8 2015 nostalgia
< drwxr-xr-x 4 1558983 15000 4096 Feb 1 2014 portfolio
< drwxr-xr-x 5 1558983 15000 4096 Nov 2 18:00 retouch
< drwxr-xr-x 12 1558983 15000 4096 May 22 2017 sermons
< drwxr-xr-x 2 1558983 15000 73728 Mar 3 15:30 stats
< -rw-r--r-- 1 0 0 20 Mar 9 2012 test.php
< drwxr-xr-x 2 1558983 15000 4096 Jun 18 2013 transfer
< drwxr-xr-x 2 1558983 15000 4096 Jan 31 2017 upload
< drwxr-xr-x 2 1558983 15000 4096 Jan 22 14:08 video
< 226 Transfer complete
> CWD /ccweb
< 250 CWD command successful
> PWD
< 257 "/ccweb" is the current directory
> EPSV
< 229 Entering Extended Passive Mode (|||43099|)
> LIST
< 150 Opening ASCII mode data connection for file list
< drwxr-xr-x 3 1558983 15000 4096 Jan 21 12:56 assets
< -rw-r--r-- 1 1558983 15000 11324 Feb 17 12:06 index.htm
< drwxr-xr-x 2 1558983 15000 4096 Jan 21 12:56 portfolio
< drwxr-xr-x 3 1558983 15000 4096 Mar 3 15:37 retouch
< 226 Transfer complete
> EPSV
< 229 Entering Extended Passive Mode (|||45626|)
> LIST
< 150 Opening ASCII mode data connection for file list
< drwxr-xr-x 3 1558983 15000 4096 Jan 21 12:56 assets
< -rw-r--r-- 1 1558983 15000 11297 Mar 3 16:27 index.htm
< drwxr-xr-x 2 1558983 15000 4096 Jan 21 12:56 portfolio
< drwxr-xr-x 3 1558983 15000 4096 Mar 3 15:37 retouch
< 226 Transfer complete
> EPSV
< 229 Entering Extended Passive Mode (|||42104|)
> LIST
< 150 Opening ASCII mode data connection for file list
< drwxr-xr-x 3 1558983 15000 4096 Jan 21 12:56 assets
< -rw-r--r-- 1 1558983 15000 11297 Mar 3 16:27 index.htm
< drwxr-xr-x 2 1558983 15000 4096 Jan 21 12:56 portfolio
< drwxr-xr-x 3 1558983 15000 4096 Mar 3 15:37 retouch
< 226 Transfer complete
> CWD /
< 250 CWD command successful
> PWD
< 257 "/" is the current directory
> EPSV
< 229 Entering Extended Passive Mode (|||62693|)
> LIST
< 150 Opening ASCII mode data connection for file list
< -rwxr-xr-x 1 1558983 15000 3 May 14 2009 .membership
< drwxrwxr-x 2 99 15000 4096 Sep 16 2009 .trellix
< -rw-r--r-- 1 1558983 15000 14251 Nov 1 2012 FormToEmail.php
< drwxr-xr-x 2 1558983 15000 4096 Feb 1 2014 SpryAssets
< drwxr-xr-x 3 1558983 15000 4096 Apr 11 2017 Templates
< drwxr-xr-x 2 1558983 15000 4096 Feb 14 2014 about
< drwxr-xr-x 2 1558983 15000 4096 Dec 15 2013 ac
< drwxr-xr-x 3 1558983 15000 4096 Sep 26 2009 assets
< drwxr-xr-x 2 1558983 15000 4096 Dec 9 2014 bio
< drwxr-xr-x 5 1558983 15000 4096 Jan 29 15:45 ccweb
< drwxr-xr-x 3 1558983 15000 4096 May 14 2009 cgi-bin
< drwxr-xr-x 2 1558983 15000 4096 Jan 21 12:29 contact
< drwxr-xr-x 2 1558983 15000 4096 Jan 16 2019 error
< -rw-r--r-- 1 1558983 15000 894 Jul 5 2009 favicon.ico
< -rw-r--r-- 1 0 0 6787 Mar 9 2012 form
< drwxr-xr-x 3 1558983 15000 4096 Jan 22 14:36 forum
< -rw-r--r-- 1 1558983 15000 302 Jul 3 2012 google0c099c707407105b.html
< -rw-r--r-- 1 1558983 15000 11296 Mar 2 13:25 index.htm
< drwxr-xr-x 2 1558983 15000 4096 Apr 15 2017 info
< drwxr-xr-x 3 1558983 15000 4096 Jan 8 2015 nostalgia
< drwxr-xr-x 4 1558983 15000 4096 Feb 1 2014 portfolio
< drwxr-xr-x 5 1558983 15000 4096 Nov 2 18:00 retouch
< drwxr-xr-x 12 1558983 15000 4096 May 22 2017 sermons
< drwxr-xr-x 2 1558983 15000 73728 Mar 3 15:30 stats
< -rw-r--r-- 1 0 0 20 Mar 9 2012 test.php
< drwxr-xr-x 2 1558983 15000 4096 Jun 18 2013 transfer
< drwxr-xr-x 2 1558983 15000 4096 Jan 31 2017 upload
< drwxr-xr-x 2 1558983 15000 4096 Jan 22 14:08 video
< 226 Transfer complete
> EPSV
< 229 Entering Extended Passive Mode (|||60917|)
> LIST
< 150 Opening ASCII mode data connection for file list
< -rwxr-xr-x 1 1558983 15000 3 May 14 2009 .membership
< drwxrwxr-x 2 99 15000 4096 Sep 16 2009 .trellix
< -rw-r--r-- 1 1558983 15000 14251 Nov 1 2012 FormToEmail.php
< drwxr-xr-x 2 1558983 15000 4096 Feb 1 2014 SpryAssets
< drwxr-xr-x 3 1558983 15000 4096 Apr 11 2017 Templates
< drwxr-xr-x 2 1558983 15000 4096 Feb 14 2014 about
< drwxr-xr-x 2 1558983 15000 4096 Dec 15 2013 ac
< drwxr-xr-x 3 1558983 15000 4096 Sep 26 2009 assets
< drwxr-xr-x 2 1558983 15000 4096 Dec 9 2014 bio
< drwxr-xr-x 5 1558983 15000 4096 Jan 29 15:45 ccweb
< drwxr-xr-x 3 1558983 15000 4096 May 14 2009 cgi-bin
< drwxr-xr-x 2 1558983 15000 4096 Jan 21 12:29 contact
< drwxr-xr-x 2 1558983 15000 4096 Jan 16 2019 error
< -rw-r--r-- 1 1558983 15000 894 Jul 5 2009 favicon.ico
< -rw-r--r-- 1 0 0 6787 Mar 9 2012 form
< drwxr-xr-x 3 1558983 15000 4096 Jan 22 14:36 forum
< -rw-r--r-- 1 1558983 15000 302 Jul 3 2012 google0c099c707407105b.html
< -rw-r--r-- 1 1558983 15000 11296 Mar 2 13:25 index.htm
< drwxr-xr-x 2 1558983 15000 4096 Apr 15 2017 info
< drwxr-xr-x 3 1558983 15000 4096 Jan 8 2015 nostalgia
< drwxr-xr-x 4 1558983 15000 4096 Feb 1 2014 portfolio
< drwxr-xr-x 5 1558983 15000 4096 Nov 2 18:00 retouch
< drwxr-xr-x 12 1558983 15000 4096 May 22 2017 sermons
< drwxr-xr-x 2 1558983 15000 73728 Mar 3 15:30 stats
< -rw-r--r-- 1 0 0 20 Mar 9 2012 test.php
< drwxr-xr-x 2 1558983 15000 4096 Jun 18 2013 transfer
< drwxr-xr-x 2 1558983 15000 4096 Jan 31 2017 upload
< drwxr-xr-x 2 1558983 15000 4096 Jan 22 14:08 video
< 226 Transfer complete
> EPSV
< 229 Entering Extended Passive Mode (|||49787|)
> LIST
< 150 Opening ASCII mode data connection for file list
< -rwxr-xr-x 1 1558983 15000 3 May 14 2009 .membership
< drwxrwxr-x 2 99 15000 4096 Sep 16 2009 .trellix
< -rw-r--r-- 1 1558983 15000 14251 Nov 1 2012 FormToEmail.php
< drwxr-xr-x 2 1558983 15000 4096 Feb 1 2014 SpryAssets
< drwxr-xr-x 3 1558983 15000 4096 Apr 11 2017 Templates
< drwxr-xr-x 2 1558983 15000 4096 Feb 14 2014 about
< drwxr-xr-x 2 1558983 15000 4096 Dec 15 2013 ac
< drwxr-xr-x 3 1558983 15000 4096 Sep 26 2009 assets
< drwxr-xr-x 2 1558983 15000 4096 Dec 9 2014 bio
< drwxr-xr-x 5 1558983 15000 4096 Jan 29 15:45 ccweb
< drwxr-xr-x 3 1558983 15000 4096 May 14 2009 cgi-bin
< drwxr-xr-x 2 1558983 15000 4096 Jan 21 12:29 contact
< drwxr-xr-x 2 1558983 15000 4096 Jan 16 2019 error
< -rw-r--r-- 1 1558983 15000 894 Jul 5 2009 favicon.ico
< -rw-r--r-- 1 0 0 6787 Mar 9 2012 form
< drwxr-xr-x 3 1558983 15000 4096 Jan 22 14:36 forum
< -rw-r--r-- 1 1558983 15000 302 Jul 3 2012 google0c099c707407105b.html
< -rw-r--r-- 1 1558983 15000 11296 Mar 2 13:25 index.htm
< drwxr-xr-x 2 1558983 15000 4096 Apr 15 2017 info
< drwxr-xr-x 3 1558983 15000 4096 Jan 8 2015 nostalgia
< drwxr-xr-x 4 1558983 15000 4096 Feb 1 2014 portfolio
< drwxr-xr-x 5 1558983 15000 4096 Nov 2 18:00 retouch
< drwxr-xr-x 12 1558983 15000 4096 May 22 2017 sermons
< drwxr-xr-x 2 1558983 15000 73728 Mar 3 15:30 stats
< -rw-r--r-- 1 0 0 20 Mar 9 2012 test.php
< drwxr-xr-x 2 1558983 15000 4096 Jun 18 2013 transfer
< drwxr-xr-x 2 1558983 15000 4096 Jan 31 2017 upload
< drwxr-xr-x 2 1558983 15000 4096 Jan 22 14:08 video
< 226 Transfer complete
> EPSV
< 229 Entering Extended Passive Mode (|||45749|)
> LIST
< 150 Opening ASCII mode data connection for file list
< -rwxr-xr-x 1 1558983 15000 3 May 14 2009 .membership
< drwxrwxr-x 2 99 15000 4096 Sep 16 2009 .trellix
< -rw-r--r-- 1 1558983 15000 14251 Nov 1 2012 FormToEmail.php
< drwxr-xr-x 2 1558983 15000 4096 Feb 1 2014 SpryAssets
< drwxr-xr-x 3 1558983 15000 4096 Apr 11 2017 Templates
< drwxr-xr-x 2 1558983 15000 4096 Feb 14 2014 about
< drwxr-xr-x 2 1558983 15000 4096 Dec 15 2013 ac
< drwxr-xr-x 3 1558983 15000 4096 Sep 26 2009 assets
< drwxr-xr-x 2 1558983 15000 4096 Dec 9 2014 bio
< drwxr-xr-x 5 1558983 15000 4096 Jan 29 15:45 ccweb
< drwxr-xr-x 3 1558983 15000 4096 May 14 2009 cgi-bin
< drwxr-xr-x 2 1558983 15000 4096 Jan 21 12:29 contact
< drwxr-xr-x 2 1558983 15000 4096 Jan 16 2019 error
< -rw-r--r-- 1 1558983 15000 894 Jul 5 2009 favicon.ico
< -rw-r--r-- 1 0 0 6787 Mar 9 2012 form
< drwxr-xr-x 3 1558983 15000 4096 Jan 22 14:36 forum
< -rw-r--r-- 1 1558983 15000 302 Jul 3 2012 google0c099c707407105b.html
< -rw-r--r-- 1 1558983 15000 11296 Mar 2 13:25 index.htm
< drwxr-xr-x 2 1558983 15000 4096 Apr 15 2017 info
< drwxr-xr-x 3 1558983 15000 4096 Jan 8 2015 nostalgia
< drwxr-xr-x 4 1558983 15000 4096 Feb 1 2014 portfolio
< drwxr-xr-x 5 1558983 15000 4096 Nov 2 18:00 retouch
< drwxr-xr-x 12 1558983 15000 4096 May 22 2017 sermons
< drwxr-xr-x 2 1558983 15000 73728 Mar 3 15:30 stats
< -rw-r--r-- 1 0 0 20 Mar 9 2012 test.php
< drwxr-xr-x 2 1558983 15000 4096 Jun 18 2013 transfer
< drwxr-xr-x 2 1558983 15000 4096 Jan 31 2017 upload
< drwxr-xr-x 2 1558983 15000 4096 Jan 22 14:08 video
< 226 Transfer complete
> EPSV
< 229 Entering Extended Passive Mode (|||56006|)
> LIST
< 150 Opening ASCII mode data connection for file list
< -rwxr-xr-x 1 1558983 15000 3 May 14 2009 .membership
< drwxrwxr-x 2 99 15000 4096 Sep 16 2009 .trellix
< -rw-r--r-- 1 1558983 15000 14251 Nov 1 2012 FormToEmail.php
< drwxr-xr-x 2 1558983 15000 4096 Feb 1 2014 SpryAssets
< drwxr-xr-x 3 1558983 15000 4096 Apr 11 2017 Templates
< drwxr-xr-x 2 1558983 15000 4096 Feb 14 2014 about
< drwxr-xr-x 2 1558983 15000 4096 Dec 15 2013 ac
< drwxr-xr-x 3 1558983 15000 4096 Sep 26 2009 assets
< drwxr-xr-x 2 1558983 15000 4096 Dec 9 2014 bio
< drwxr-xr-x 5 1558983 15000 4096 Jan 29 15:45 ccweb
< drwxr-xr-x 3 1558983 15000 4096 May 14 2009 cgi-bin
< drwxr-xr-x 2 1558983 15000 4096 Jan 21 12:29 contact
< drwxr-xr-x 2 1558983 15000 4096 Jan 16 2019 error
< -rw-r--r-- 1 1558983 15000 894 Jul 5 2009 favicon.ico
< -rw-r--r-- 1 0 0 6787 Mar 9 2012 form
< drwxr-xr-x 3 1558983 15000 4096 Jan 22 14:36 forum
< -rw-r--r-- 1 1558983 15000 302 Jul 3 2012 google0c099c707407105b.html
< -rw-r--r-- 1 1558983 15000 11296 Mar 2 13:25 index.htm
< drwxr-xr-x 2 1558983 15000 4096 Apr 15 2017 info
< drwxr-xr-x 3 1558983 15000 4096 Jan 8 2015 nostalgia
< drwxr-xr-x 4 1558983 15000 4096 Feb 1 2014 portfolio
< drwxr-xr-x 5 1558983 15000 4096 Nov 2 18:00 retouch
< drwxr-xr-x 12 1558983 15000 4096 May 22 2017 sermons
< drwxr-xr-x 2 1558983 15000 73728 Mar 3 15:30 stats
< -rw-r--r-- 1 0 0 20 Mar 9 2012 test.php
< drwxr-xr-x 2 1558983 15000 4096 Jun 18 2013 transfer
< drwxr-xr-x 2 1558983 15000 4096 Jan 31 2017 upload
< drwxr-xr-x 2 1558983 15000 4096 Jan 22 14:08 video
< 226 Transfer complete

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Adobe Community Professional ,
Jan 22, 2021 Jan 22, 2021

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Restart your computer and try it again.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Mar 03, 2021 Mar 03, 2021

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My apologies for the long delayed reply. Yes I have restarted, but the issue still persists.

Thanks much, Brian

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New Here ,
Mar 03, 2021 Mar 03, 2021

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For whatever it's worth, let me update my comments… when I have been saying "Command>Put", I actually meant to say "Control." In essence, you hold Control, click the file to upload, and then choose "Put" in the dropdown menu. (I'm on a Mac)

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Adobe Community Professional ,
Mar 03, 2021 Mar 03, 2021

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Hi @Brian5C29,

To upload an open document, hold down Ctrl + Shift + U (for upload).

 

Select files from your Files Panel (F8) with Shift + click or Ctrl + click.

Connect to server and hit the UP arrow.  See screenshot.

image.png

Hope that helps.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Mar 09, 2021 Mar 09, 2021

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Thanks Nancy,

Yes, I'm doing just what you are advising, but this is exactly the step which is not working for me. I'm on Mac, I Cntrl click the file in my local window, and choose "Put." It responds "successful" but still, the file does not upload.

I have my local and remote windows side by side to compare the dates, and the date never updates on the remote server.

Bear in mind that I'm able to drag-and-drop files from my local window over into the appropriate folder in the remote window, and doing it this way works for me!! So this tells me that I have a good connection. I would assume this fact rules out possible issues with the browser cache, or issue with files going to "testing" server.

This error occurs, whether I use the Up arrow for the upload or if I Cntr-click the file and choose "Put" in the dropdown.

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Adobe Community Professional ,
Mar 09, 2021 Mar 09, 2021

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Try using free FileZilla FTP client instead of Dreamweaver to upload files.

Report back with your findings.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Mar 09, 2021 Mar 09, 2021

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Please allow me to ask, and I ask in all kindness… where are you guiding me with this advice? If FileZilla uploads successfully, are you recommending that I continue to manage my website in Dreamweaver, but when I get to the step for uploading, I switch to another program to do all my uploading? That would seem quite clunky and couterproductive. If this is not what you're suggesting, my apologies, and if you can explain more, that would be appreciated.

Keep in mind that I'm able to successfully upload files within Dreamweaver, but it's a littel slow-going becasue I have to open each remote folder and drag/drop my files one at a time into the appropriate folder. And I'd honestly rather to this than involve anoterh separate app in the process.

…hoping this info is helping out… 🙂

 

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Adobe Community Professional ,
Mar 09, 2021 Mar 09, 2021

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I'm an unpaid forum volunteer and fellow product user, not Adobe technical support. Either take my advice or don't.  Your choice. 

 

Try Filezilla.  If it works, great!  If it doesn't work you have other problems that go beyond DW.

Good luck!

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Mar 09, 2021 Mar 09, 2021

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All your advice I much appreciate! Please don't take my comments wrong.

Could you confirm with me what your goal for me actually is? Are you suggesting that I begin using an additional product in conjunction with Dreamweaver? That's the main thing I needing to verify. Or rather, are you saying that Filezilla can help me do some sort of testing at this stage in order to figure out how to fix the uploading problem in Dreamweaver? Thanks again!

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Adobe Community Professional ,
Mar 04, 2021 Mar 04, 2021

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What you describe sounds like the files are uploading, but possibly to the wrong location. 

It's not unusual for that to happen when switching versions of the program and accidentally leaving off the Remote Root Directory from your FTP settings, or accidentally creating a duplicate root directory (usually www, htdocs or public_html) and uploading to that duplicated folder instead of the actual site root.

Posting a screen capture of your Expanded Files window while connected to your server would show if either of those were an issue.

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New Here ,
Mar 09, 2021 Mar 09, 2021

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Thanks Jon, for your reply. Is this screen grab what you need to evaluate?

Screen Shot 2021-03-09 at 2.12.38 PM.png

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New Here ,
Mar 09, 2021 Mar 09, 2021

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Jon, Here's a pic of some FTP setting, if it's a help

Screen Shot 2021-03-09 at 2.17.25 PM.png

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Adobe Community Professional ,
Mar 09, 2021 Mar 09, 2021

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OK, looks like you have a duplicate root in your local files. To test that, you should be able to see your entire site when you go to yourdomain.com/ccweb

Notice on the left (remote) side of your screenshot, your index.htm is listed on the same level as the ccweb folder, but on the right, (local) side of the screenshot, your index.htm is INSIDE the ccweb folder?

When you upload normally, it's all going INTO the ccweb folder in the server, which would be the expected behavior for how you have your local files set up.

You will need to go into your local site settings and tell DW that the ccweb folder is the root...

1. Go to Site > Manage Sites
2. Click your site to highlight it
3. Click Edit
4. Under the Site sidebar heading, add \ccweb to the end of the Local Site Folder location field
5. Click Save, then Done

Now when you upload, your files will go to the server's root folder, rather than into the ccweb folder on the server.

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New Here ,
Mar 09, 2021 Mar 09, 2021

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Thanks much Jon! I added "/ccweb" where you advised, and the Put command now works. Maybe you can verify in screen grab below

If I may, still one question… The index file (circled in red) is the file which is actually getting uploaded, and that file is not in the "ccweb" folder, where it seems it ought to be going. The index file in green is an older date.

Maybe I only partly fixed the issue? Can you advise on what to remove so that the duplicate files and folders are resolved? Much appreciated!

Screen Shot 2021-03-09 at 3.19.12 PM.png

 

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Adobe Community Professional ,
Mar 09, 2021 Mar 09, 2021

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The ccweb folder with the green circled index.htm file probably should be deleted from your server. It's an accidental duplicate of your site. 

Aside from a handful of "only need them on the server" style files and folders (things like the cgi-bin), your local file structure and server file structure should match exactly, or as you've seen, things break pretty quickly.

The red circled index.htm file is your site's home page, per your server's settings. 


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New Here ,
Mar 09, 2021 Mar 09, 2021

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Thanks so very much Jon!!

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Adobe Community Professional ,
Mar 09, 2021 Mar 09, 2021

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Ask your hosting provider where your domain name home page must reside.  This varies by host and hosting plan.

 

Currently, it appears as if your domain name home page = yoursite.com/index.htm

And the ccweb sub-folder home page = yoursite.com/ccweb/index.htm

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Mar 09, 2021 Mar 09, 2021

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Yes, this is the very thing I just discovered. I believe I have the server setting root correctly named now. SO much appreciated!

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