comptability issues with Windows 10

[Shadowke]

After SFC scan and a clean install the comptability issues of Dreamweaver 2017.5 with Windows 10 continues.

Troubleshooter notes a incompatibel program with Windows 10.

[BenPleysier]

I have been using Dreamweaver CC in Windows 10 ever since my system was updated to that Windows version. I have had no compatibility issues.

Which brings me to ask for more details regarding the question. Are you having problems with installation or with running the program? If it is the latter, what is the error message that you are seeing? Have you checked the system requirements as per Dreamweaver system requirements?

[Shadowke]

I had now issues with the original 2017 version of Dreamweaver, only with the 2017.5 version.

Installation has no problems, the running of the program does. I have to use the comptability troubleshooter everytime I boot my computer to make it work, otherwise it doesn't start up (also no mention in task).

My computer fits the system requirements for Dreamweaver more then enough (8 GB RAM, i5-processor, 1 TB HDD).

So the problem is that the latest version of Dreamweaver has no comptability with Windows 10.

[Jon Fritz]

Sounds like your installation is corrupt.

Try running the Adobe Cleaner Tool and reinstalling.

Use the Creative Cloud Cleaner Tool to solve installation problems

I am in the same boat as Ben, CC2017.5 works without issue for me under Windows 10.

[Shadowke]

done that, but problem stays the same.

[Jon Fritz]

So we don't fill up this thread with a back and forth on things you've already tried, what other troubleshooting steps (if any) have you attempted?

[Shadowke]

- comptability with Windows 10 troubleshouter

- SFC scan

[Jon Fritz · Accepted solution]

I wonder if rolling back a step or two would be worthwhile in the short term, at least you'd be able to work while troubleshooting continues on the "latest and greatest".

You can leave CC2017.5 installed while also installing an older version that you can (hopefully) use. Or you can roll back to whichever dot release of CC2017 worked for you previously.

As a Paid CC Subscriber, you have access to 8 versions of the program through the CC Desktop App and can have 5 of them installed (the CC2017 versions will overwrite each other) on the same computer(s) at the same time under a single account, they just won't run concurrently.

To do that...

1. Open the CC Desktop App and click the Apps tab
2. Scroll Down to "Find Additional Apps" bar and click the blue link on the right side of the bar

3. Choose "View Previous Versions" (the bottom most option in the pop up menu)

4. Click the DW icon under the "Find Additional Apps" bar and choose CS6, CC, CC2014, CC2015 or one of the prior dot releases for CC2017
5. Click Install

In the future, when you install a new version, make sure to click the Advanced Options link in the installer dialogue and uncheck the "Remove Older Versions" checkbox. That way, unless it's a dot release, it will leave the older version installed, just in case something like this happens again.

[Shadowke]

I've installed the 2017.1 version of Dreamweaver now. It opens immediately without any issues.

probably because of specific configurations of Windows 10 PC/laptop the 2017.5 doesn't want to work probably.

maybe it will be resolved with a Windows Update in the future, but in the meanwhile an update to the 2017.5 version is out of the question