Contact Form - troubleshooting

[Aiedaill]

I'm trying to use a contact form that I had implemented on a different website. I copied over the form from the contact page, and then I also copied the necessary data from the mailer.php that the form submission uses.

This isn't the first time I have copied and used this form, I am fairly familiar with it. However, this is the first time that I have had to add quite a few more fields to it and I think that may be where my problem lies, not quite sure.

Anyways, here are the chunks of code.

this is located on the contact-us.php page:

<form method="post" action="mailer.php">

      <input class="input" name="recipient" type="hidden" id="recipient" value="****@gmail.com" />

      <input name="subject_prefix" type="hidden" id="subject_prefix" value="Contact Form: " />

      <tr style="vertical-align:top">

      <td style="text-align:right;">Name:</td>

      <td><input class="input" type="text" name="name" size="30" /></td>

      </tr>

      <tr style="vertical-align:top">

      <td style="text-align:right;">City:</td>

      <td><input class="input" type="text" name="city" size="30" /></td>

      </tr>

          <tr style="vertical-align:top">

      <td style="text-align:right;">State:</td>

      <td><input class="input" type="text" name="state" size="30" /></td>

      </tr>

          <tr style="vertical-align:top">

      <td style="text-align:right;">Zip Code:</td>

      <td><input class="input" type="text" name="zipcode" size="30" /></td>

      </tr>

      <tr style="vertical-align:top">

      <td style="text-align:right;">Closest Major City:</td>

      <td><input class="input" type="text" name="majorcity" size="30" /></td>

      </tr>

      <tr style="vertical-align:top">

      <td style="text-align:right;">E-Mail:</td>

      <td><input class="input" type="email" name="email" size="30" /></td>

      </tr>

      <tr style="vertical-align:top">

      <td style="text-align:right;">Phone:</td>

      <td><input class="input" type="tel" name="phone" size="30" /></td>

      </tr>

      <tr style="vertical-align:top">

      <td style="text-align:right;">Contact Preference:</td>

      <td><select class="input" size="1" name="contact_preference">

        <option class="input" selected="selected">E-Mail</option>

        <option class="input" >Telephone</option>

      </select></td>

      </tr>

    <tr style="vertical-align:top">

      <td style="text-align:right;">Contact Time:</td>

      <td><select class="input" size="1" name="contact_time">

        <option class="input" selected="selected">Morning</option>

        <option class="input" >Afternoon</option>

          <option class="input" >Evening</option>

      </select></td>

      </tr>

      <tr style="vertical-align:top;">

      <td style="text-align:right;">Message:</td>

      <td><textarea class="textarea" style="resize:none;" rows="9" name="message" cols="33" ></textarea></td>

      </tr>

      <tr style="vertical-align:top">

      <td></td>

      <td><input class="submit" type="submit" value=" SUBMIT " name="submit" /></td>

      </tr>

    </form>

then on the mailer.php page I have:

<?php

    $subject = $subject_prefix;

    $body = "From: " . $name . "\n";

    $body .= "----------------------------------\n";

    $body .= "City: " . $city . "\n";

    $body .= "----------------------------------\n";

    $body .= "State: " . $state . "\n";

    $body .= "----------------------------------\n";

    $body .= "Zip Code: " . $zipcode . "\n";

    $body .= "----------------------------------\n";

    $body .= "Major City: " . $majorcity . "\n";

    $body .= "----------------------------------\n";

    $body .= "Email: " . $email . "\n";

    $body .= "----------------------------------\n";

    $body .= "Phone Number: " . $phone . "\n";

    $body .= "----------------------------------\n";

    $body .= "Contact Preference: " . $contact_preference . "\n";

    $body .= "----------------------------------\n";

    $body .= "Contact Time: " . $contact_time . "\n";

    $body .= "----------------------------------\n";

    $body .= "Message: \n" . $message . "\n";

    $header = "From: \"" . $name . "\" <" . $email . ">\n";

    if( mail($recipient, $subject, $body, $header) ){

        echo "The form you entered has been submitted. Thank you, $name, for your interest in **** ";

        echo "Contact <a href=\"mailto:****@gmail.com\">****</a> if you would like further assistance.";

    } else {

        echo "There was an error sending the data.<br /> ";

        echo "Please contact **** here at <a href=\"mailto:****@gmail.com\">****@gmail.com</a> with your information.";

    }

?>

it consistenly throws back the else error, but as far as I can tell, everything is there that should allow the if statement to succede.

Please let me know if you see what I am doing wrong.

[bregent]

Please show us the entire php page. The snippet you posted does not include the part where your variables are populated.

[Aiedaill]

cantact page is

<!DOCTYPE html>

<html>

<head>

  <meta http-equiv="Content-type" content="text/html;charset=UTF-8"/>

  <meta name="generator" content="4.0.557.204"/>

  <title>Contact Us</title>

  <!-- CSS -->

  <link rel="stylesheet" type="text/css" href="css/site_global.css?89652228"/>

  <link rel="stylesheet" type="text/css" href="css/master_a-master.css?3773353120"/>

  <link rel="stylesheet" type="text/css" href="css/contact-us.css?4271347313" id="pagesheet"/>

  <!-- Other scripts -->

  <script type="text/javascript">

   document.documentElement.className += ' js';

</script>

   </head>

<body>

  <div class="clearfix" id="page"><!-- column -->

   <div class="position_content" id="page_position_content">

    <div class="colelem" id="u187"><!-- image -->

     <img class="block" id="u187_img" src="images/top_bgr.jpg" alt="" width="1024" height="92"/>

    </div>

    <ul class="MenuBar clearfix colelem" id="menuu66"><!-- row -->

     <li class="MenuItemContainer clearfix grpelem" id="u167"><!-- vertical box -->

      <a class="nonblock nontext MenuItem MenuItemWithSubMenu rounded-corners clearfix colelem" id="u170" href="index.html"><!-- horizontal box --><div class="MenuItemLabel NoWrap clearfix grpelem" id="u172-4"><!-- content --><p>Our Firm</p></div></a>

     </li>

     <li class="MenuItemContainer clearfix grpelem" id="u141"><!-- vertical box -->

      <a class="nonblock nontext MenuItem MenuItemWithSubMenu rounded-corners clearfix colelem" id="u144" href="process.html"><!-- horizontal box --><div class="MenuItemLabel NoWrap clearfix grpelem" id="u146-4"><!-- content --><p>Process</p></div></a>

     </li>

     <li class="MenuItemContainer clearfix grpelem" id="u154"><!-- vertical box -->

      <a class="nonblock nontext MenuItem MenuItemWithSubMenu rounded-corners clearfix colelem" id="u157" href="events.html"><!-- horizontal box --><div class="MenuItemLabel NoWrap clearfix grpelem" id="u159-4"><!-- content --><p>Events</p></div></a>

     </li>

     <li class="MenuItemContainer clearfix grpelem" id="u180"><!-- vertical box -->

      <a class="nonblock nontext MenuItem MenuItemWithSubMenu MuseMenuActive rounded-corners clearfix colelem" id="u183" href="contact-us.php"><!-- horizontal box --><div class="MenuItemLabel NoWrap clearfix grpelem" id="u185-4"><!-- content --><p>Contact Us</p></div></a>

     </li>

    </ul>

    <div class="colelem" id="u286"><table width="100%" style="margin-left:40px;">

        <!--Contact form here-->

<form method="post" action="mailer.php">

      <input class="input" name="recipient" type="hidden" id="recipient" value="****@gmail.com" />

      <input name="subject_prefix" type="hidden" id="subject_prefix" value="Contact Form: " />

      <tr style="vertical-align:top">

      <td style="text-align:right;">Name:</td>

      <td><input class="input" type="text" name="name" size="30" /></td>

      </tr>

      <tr style="vertical-align:top">

      <td style="text-align:right;">City:</td>

      <td><input class="input" type="text" name="city" size="30" /></td>

      </tr>

          <tr style="vertical-align:top">

      <td style="text-align:right;">State:</td>

      <td><input class="input" type="text" name="state" size="30" /></td>

      </tr>

          <tr style="vertical-align:top">

      <td style="text-align:right;">Zip Code:</td>

      <td><input class="input" type="text" name="zipcode" size="30" /></td>

      </tr>

      <tr style="vertical-align:top">

      <td style="text-align:right;">Closest Major City:</td>

      <td><input class="input" type="text" name="majorcity" size="30" /></td>

      </tr>

      <tr style="vertical-align:top">

      <td style="text-align:right;">E-Mail:</td>

      <td><input class="input" type="email" name="email" size="30" /></td>

      </tr>

      <tr style="vertical-align:top">

      <td style="text-align:right;">Phone:</td>

      <td><input class="input" type="tel" name="phone" size="30" /></td>

      </tr>

      <tr style="vertical-align:top">

      <td style="text-align:right;">Contact Preference:</td>

      <td><select class="input" size="1" name="contact_preference">

        <option class="input" selected="selected">E-Mail</option>

        <option class="input" >Telephone</option>

      </select></td>

      </tr>

    <tr style="vertical-align:top">

      <td style="text-align:right;">Contact Time:</td>

      <td><select class="input" size="1" name="contact_time">

        <option class="input" selected="selected">Morning</option>

        <option class="input" >Afternoon</option>

          <option class="input" >Evening</option>

      </select></td>

      </tr>

      <tr style="vertical-align:top;">

      <td style="text-align:right;">Message:</td>

      <td><textarea class="textarea" style="resize:none;" rows="9" name="message" cols="33" ></textarea></td>

      </tr>

      <tr style="vertical-align:top">

      <td></td>

      <td><input class="submit" type="submit" value=" SUBMIT " name="submit" /></td>

      </tr>

    </form>

    </table></div>

    <div class="verticalspacer"></div>

    <div class="clearfix colelem" id="pu198"><!-- group -->

     <div class="grpelem" id="u198"><!-- image -->

      <img class="block" id="u198_img" src="images/footer.png" alt="" width="1024" height="99"/>

     </div>

     <div class="clearfix grpelem" id="u282-4"><!-- content -->

      <p>© All rights reserved. 2012. Privacy policy | Terms of use</p>

     </div>

    </div>

   </div>

  </div>

  <div class="preload_images">

   <img class="preload" src="images/m1m.jpg" alt=""/>

  </div>

  <!-- JS includes -->

  <script type="text/javascript">

   if (document.location.protocol != 'https:') document.write('\x3Cscript src="http://musecdn2.businesscatalyst.com/scripts/4.0/jquery-1.8.3.min.js" type="text/javascript">\x3C/script>');

</script>

  <script type="text/javascript">

   window.jQuery || document.write('\x3Cscript src="scripts/jquery-1.8.3.min.js" type="text/javascript">\x3C/script>');

</script>

  <script src="scripts/museutils.js?4215913851" type="text/javascript"></script>

  <script src="scripts/jquery.musemenu.js?3888647712" type="text/javascript"></script>

  <script src="scripts/jquery.watch.js?4199601726" type="text/javascript"></script>

  <!-- Other scripts -->

  <script type="text/javascript">

   Muse.Utils.addSelectorFn('body', Muse.Utils.transformMarkupToFixBrowserProblemsPreInit);/* body */

Muse.Utils.addSelectorFn('body', Muse.Utils.prepHyperlinks); /* body */

Muse.Utils.addSelectorFn('.MenuBar', function(elem) { return $(elem).museMenu(); });/* unifiedNavBar */

Muse.Utils.addSelectorFn('body', function() { Muse.Utils.fullPage('#page'); }); /* 100% height page */

Muse.Utils.addSelectorFn('body', Muse.Utils.showWidgetsWhenReady);/* body */

Muse.Utils.addSelectorFn('body', Muse.Utils.transformMarkupToFixBrowserProblems);/* body */

</script>

   </body>

</html>

mailer page is

<!DOCTYPE html>

<html>

<head>

  <meta http-equiv="Content-type" content="text/html;charset=UTF-8"/>

  <meta name="generator" content="4.0.557.204"/>

  <title>Contact Us</title>

  <!-- CSS -->

  <link rel="stylesheet" type="text/css" href="css/site_global.css?89652228"/>

  <link rel="stylesheet" type="text/css" href="css/master_a-master.css?3773353120"/>

  <link rel="stylesheet" type="text/css" href="css/contact-us.css?4271347313" id="pagesheet"/>

  <!-- Other scripts -->

  <script type="text/javascript">

   document.documentElement.className += ' js';

</script>

   </head>

<body>

  <div class="clearfix" id="page"><!-- column -->

   <div class="position_content" id="page_position_content">

    <div class="colelem" id="u187"><!-- image -->

     <img class="block" id="u187_img" src="images/top_bgr.jpg" alt="" width="1024" height="92"/>

    </div>

    <ul class="MenuBar clearfix colelem" id="menuu66"><!-- row -->

     <li class="MenuItemContainer clearfix grpelem" id="u167"><!-- vertical box -->

      <a class="nonblock nontext MenuItem MenuItemWithSubMenu rounded-corners clearfix colelem" id="u170" href="index.html"><!-- horizontal box --><div class="MenuItemLabel NoWrap clearfix grpelem" id="u172-4"><!-- content --><p>Our Firm</p></div></a>

     </li>

     <li class="MenuItemContainer clearfix grpelem" id="u141"><!-- vertical box -->

      <a class="nonblock nontext MenuItem MenuItemWithSubMenu rounded-corners clearfix colelem" id="u144" href="process.html"><!-- horizontal box --><div class="MenuItemLabel NoWrap clearfix grpelem" id="u146-4"><!-- content --><p>Process</p></div></a>

     </li>

     <li class="MenuItemContainer clearfix grpelem" id="u154"><!-- vertical box -->

      <a class="nonblock nontext MenuItem MenuItemWithSubMenu rounded-corners clearfix colelem" id="u157" href="events.html"><!-- horizontal box --><div class="MenuItemLabel NoWrap clearfix grpelem" id="u159-4"><!-- content --><p>Events</p></div></a>

     </li>

     <li class="MenuItemContainer clearfix grpelem" id="u180"><!-- vertical box -->

      <a class="nonblock nontext MenuItem MenuItemWithSubMenu MuseMenuActive rounded-corners clearfix colelem" id="u183" href="contact-us.php"><!-- horizontal box --><div class="MenuItemLabel NoWrap clearfix grpelem" id="u185-4"><!-- content --><p>Contact Us</p></div></a>

     </li>

    </ul>

    <div class="colelem" id="u286"><table width="100%" style="margin-left:40px;">

        <?php

    $subject = $subject_prefix;

    $body = "From: " . $name . "\n";

    $body .= "----------------------------------\n";

    $body .= "City: " . $city . "\n";

    $body .= "----------------------------------\n";

    $body .= "State: " . $state . "\n";

    $body .= "----------------------------------\n";

    $body .= "Zip Code: " . $zipcode . "\n";

    $body .= "----------------------------------\n";

    $body .= "Major City: " . $majorcity . "\n";

    $body .= "----------------------------------\n";

    $body .= "Email: " . $email . "\n";

    $body .= "----------------------------------\n";

    $body .= "Phone Number: " . $phone . "\n";

    $body .= "----------------------------------\n";

    $body .= "Contact Preference: " . $contact_preference . "\n";

    $body .= "----------------------------------\n";

    $body .= "Contact Time: " . $contact_time . "\n";

    $body .= "----------------------------------\n";

    $body .= "Message: \n" . $message . "\n";

    $header = "From: \"" . $name . "\" <" . $email . ">\n";

    if( mail($recipient, $subject, $body, $header) ){

        echo "The form you entered has been submitted. Thank you, $name, for your interest in ****. ";

        echo "Contact <a href=\"mailto:****@gmail.com\">****</a> if you would like further assistance.";

    } else {

        echo "There was an error sending the data.<br /> ";

        echo "Please contact **** here at <a href=\"mailto:j****@gmail.com\">****@gmail.com</a> with your information.";

    }

?>

    </table></div>

    <div class="verticalspacer"></div>

    <div class="clearfix colelem" id="pu198"><!-- group -->

     <div class="grpelem" id="u198"><!-- image -->

      <img class="block" id="u198_img" src="images/footer.png" alt="" width="1024" height="99"/>

     </div>

     <div class="clearfix grpelem" id="u282-4"><!-- content -->

      <p>© All rights reserved. 2012. Privacy policy | Terms of use</p>

     </div>

    </div>

   </div>

  </div>

  <div class="preload_images">

   <img class="preload" src="images/m1m.jpg" alt=""/>

  </div>

  <!-- JS includes -->

  <script type="text/javascript">

   if (document.location.protocol != 'https:') document.write('\x3Cscript src="http://musecdn2.businesscatalyst.com/scripts/4.0/jquery-1.8.3.min.js" type="text/javascript">\x3C/script>');

</script>

  <script type="text/javascript">

   window.jQuery || document.write('\x3Cscript src="scripts/jquery-1.8.3.min.js" type="text/javascript">\x3C/script>');

</script>

  <script src="scripts/museutils.js?4215913851" type="text/javascript"></script>

  <script src="scripts/jquery.musemenu.js?3888647712" type="text/javascript"></script>

  <script src="scripts/jquery.watch.js?4199601726" type="text/javascript"></script>

  <!-- Other scripts -->

  <script type="text/javascript">

   Muse.Utils.addSelectorFn('body', Muse.Utils.transformMarkupToFixBrowserProblemsPreInit);/* body */

Muse.Utils.addSelectorFn('body', Muse.Utils.prepHyperlinks); /* body */

Muse.Utils.addSelectorFn('.MenuBar', function(elem) { return $(elem).museMenu(); });/* unifiedNavBar */

Muse.Utils.addSelectorFn('body', function() { Muse.Utils.fullPage('#page'); }); /* 100% height page */

Muse.Utils.addSelectorFn('body', Muse.Utils.showWidgetsWhenReady);/* body */

Muse.Utils.addSelectorFn('body', Muse.Utils.transformMarkupToFixBrowserProblems);/* body */

</script>

   </body>

</html>

[bregent]

Your mail.php does not include code to assign the posted values to the variables. For example, you have:

  $subject = $subject_prefix;

but nothing in the php script assigns the posted form value to $subject_prefix. It appears you missed that part when you copied and pasted from the other scripts.

[Aiedaill]

does this line of code not do that?

<input name="subject_prefix" type="hidden" id="subject_prefix" value="Contact Form: " />

[bregent]

No. That is a form field. Your php script must then get the value from the form fields from the POST array and assign it to the local variables.

http://www.w3schools.com/php/php_forms.asp

You said you copied the code from a working site. Carefully check the code again and see how this is being done.

[Aiedaill]

$subject = $subject_prefix . $inquiry;

    $body = "From: " . $name . "\n";

    $body .= "----------------------------------\n";

    $body .= "E-Mail: " . $email . "\n";

    $body .= "----------------------------------\n";

    $body .= "Phone Number: " . $phone . "\n";

    $body .= "----------------------------------\n";

    $body .= "Contact Preference: " . $contact_preference . "\n";

    $body .= "----------------------------------\n";

    $body .= "Company: " . $company . "\n";

    $body .= "----------------------------------\n";

    $body .= "Inquiry: $subject \n";

    $body .= "----------------------------------\n";

    $body .= "Message: \n" . $message . "\n";

    $header = "From: \"" . $name . "\" <" . $email . ">\n";

is the mailer from the original site. i had removed the subject field with the name inquery from the form so i removed that frm the first line. only thing i can think of that messed things up.

ill take a look at that link. thanks for the assistance