Does anyone at Macromedia read this forum?

[lwoods]

How can you put out an update that doesn't install correctly? I have tried to install 8.0.1, then 8.0.2 and they MAY have installed. Who knows! I still see "Dreamweaver 8.0" on the splash. I am not running some exotic system; just XP, so where am I as far as DW updates are concerned? And, from what I see on the forums, I am not alone as far as problems are concerned...and, worse yet, I don't see Macromedia/Adobe/whoever acknowledging that there is a problem!

This scares the Hell out of me since I have quite a few DW projects in my Macromedia folders and I can NOT afford to lose them. Also a bunch of extensions.

Does ANYONE out there know what's going on?

FRUSTRATED...

[Guest]

Don't have an answer but I'm in your boat EXACT same problem and situation here. Help us.

[lwoods]

Hey, Jimmy, we are NOT alone, I am afraid.

But I am sure that they tried the update on Windows 98 and it worked, so why not on XP?

Hmmmm. Is this what we can expect from the "new organization?"

[Newsgroup_User]

What is your OS?

--
Murray --- ICQ 71997575
Adobe Community Expert
(If you *MUST* email me, don't LAUGH when you do so!)
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"jimmylharrell" <jimmy.harrell@elkcorp.com> wrote in message
news:e9ljf4$2r6$1@forums.macromedia.com...
> Don't have an answer but I'm in your boat EXACT same problem and situation
> here. Help us.

[lwoods]

XP Pro w/ SP 2

[Newsgroup_User]

Is DW running? What do you see when you use HELP | About Dreamweaver, and
then click on the page that appears?

--
Murray --- ICQ 71997575
Adobe Community Expert
(If you *MUST* email me, don't LAUGH when you do so!)
==================
http://www.dreamweavermx-templates.com - Template Triage!
http://www.projectseven.com/go - DW FAQs, Tutorials & Resources
http://www.dwfaq.com - DW FAQs, Tutorials & Resources
http://www.macromedia.com/support/search/ - Macromedia (MM) Technotes
==================


"lwoods" <webforumsuser@macromedia.com> wrote in message
news:e9lj79$2hv$1@forums.macromedia.com...
> How can you put out an update that doesn't install correctly? I have
> tried to
> install 8.0.1, then 8.0.2 and they MAY have installed. Who knows! I
> still see
> "Dreamweaver 8.0" on the splash. I am not running some exotic system;
> just XP,
> so where am I as far as DW updates are concerned? And, from what I see on
> the
> forums, I am not alone as far as problems are concerned...and, worse yet,
> I
> don't see Macromedia/Adobe/whoever acknowledging that there is a problem!
>
> This scares the Hell out of me since I have quite a few DW projects in my
> Macromedia folders and I can NOT afford to lose them. Also a bunch of
> extensions.
>
> Does ANYONE out there know what's going on?
>
> FRUSTRATED...
>

[lwoods]

Help / About = "Dreamweaver 8.0"

[Newsgroup_User]

> How can you put out an update that doesn't install correctly? I have
> tried to
> install 8.0.1, then 8.0.2

You should just be able to download and install 8.0.2 which includes all the
8.0.1 updates as well.

and they MAY have installed. Who knows! I still see
> "Dreamweaver 8.0" on the splash. I am not running some exotic system;
> just XP,

With the 8.0.1 updater, the splash still (incorrectly) showed 8.0 but Help >
About showed 8.0.1.

Nevertheless you should just download and install 8.0.2.

--
Regards

John Waller

[lwoods]

NO, John!

What I have been saying is that I DID download 8.0.2 and I DID install it and it DID say that the installation went correctly, but Help/About still says "Dreamweaver 8.0!"

Again, doesn't ANYONE from Macromedia-Adobe look at this forum??????

[Newsgroup_User]

No, they typically don't.

If you have an issue use one of your Tech Support calls.


"lwoods" <webforumsuser@macromedia.com> wrote in message
news:e9o15f$6jv$1@forums.macromedia.com...
> Again, doesn't ANYONE from Macromedia-Adobe look at this forum??????
>

[Newsgroup_User]

> NO, John!

Calm down. We're trying to be helpful.

> What I have been saying is that I DID download 8.0.2 and I DID install it
> and
> it DID say that the installation went correctly, but Help/About still says
> "Dreamweaver 8.0!"

That's not how I understood your original post.

You said you installed 8.0.1 then 8.0.2 and I was simply pointing out that
8.0.1 should not be necessary.

For the record, 8.0.2 worked fine first time for me on XP Pro.

> Again, doesn't ANYONE from Macromedia-Adobe look at this forum??????

It's a user-to-user forum.

If you want to talk to Adobe directly, call them or email them directly.

At risk of upsetting you again, have you tried uninstalling and
re-installing DW?

--
Regards

John Waller

[3chow]

I had a similar problem which I fixed by re-installing dreamweaver. I think I deleted the original app first, but not 100% sure. Your actual project files should be separate from the app anyway.