Dreamweaver 19.2 crashed on startup

New Here ,
Jul 24, 2019 Jul 24, 2019

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This may help people who encountered the same problem as I did.

Installed Dreamweaver 19.2 on a new Windows 10: it crashed as soon as I closed the welcome screen

Tried al solutions on divers forums, spent hours and hours, nothing helped.

SOLUTION: With Creative Cloud I installed an earlier version (18) alongside the existing one.

BINGO! Both versions worked faultlessly!!

Next, uninstalled the old version (again with Creative Cloud)  and the new version kept on working normally.

BEWARE:
1. Create a System Restore Point at every step;
2. Keep your preferences when uninstalling the old version.

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Adobe Employee ,
Jul 24, 2019 Jul 24, 2019

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Thank you for sharing the solution here. Chris. This will definitely help our users to fix the crash issues. We really appreciate your efforts. Please feel free to reach out to us in the future for any query related to Dreamweaver. We's be happy to help.

Thanks,

Harshika

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New Here ,
Aug 01, 2019 Aug 01, 2019

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This solution did not work for me and I've also been searching for hours for a solution. Any other ideas? I'm also on Windows 10 and have the exact same issue.

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Adobe Community Professional ,
Aug 01, 2019 Aug 01, 2019

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I'm not having any problems with DW 2019 on Windows 10 with latest 1903 updates.   I have the latest drivers for my video card, mouse, keyboard, etc...

Re-boot ocmoputer in Safe Mode.  Does DW still crash on launch?

Alto see this article

DIY troubleshooting kit for Dreamweaver

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Aug 02, 2019 Aug 02, 2019

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Just tried it a couple of times, it crashes even faster!

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Adobe Community Professional ,
Aug 03, 2019 Aug 03, 2019

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Which operating system?

What do your crash logs tell you?

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Aug 03, 2019 Aug 03, 2019

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I'm on Windows 10 1803 17134.885. I just did a factory reset on my computer, cleaned the drives, tried again and the same thing still happens. I'm unsure how to isolate the crash log. If I just completely reset my computer, it has to be an incompatibility issue with the software and the OS, right? Since it can't be a corrupted file if I just completely started from scratch.

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Adobe Community Professional ,
Aug 03, 2019 Aug 03, 2019

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Did you uninstall DW, run the Adobe CC Cleaner Tool and then re-install?  If you didn't, the old app is still there corruptions and all.  See both links below.

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Aug 03, 2019 Aug 03, 2019

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Yes, I did just that several times before factory resetting my computer, and just now after doing so. I have tried all of those solutions in the links, running as admin, creating a new user profile, checking permissions, firewalls, recreating preferences, etc. I'm so disappointed

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Adobe Community Professional ,
Aug 03, 2019 Aug 03, 2019

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Could this article be of assistance Troubleshoot crash issues in Dreamweaver?

Wappler, the only real Dreamweaver alternative.

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