• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Dreamweaver 2020 not opening on Windows 10

New Here ,
Jun 12, 2020 Jun 12, 2020

Copy link to clipboard

Copied

Yesterday everything was fine.

Today on opening Dreamweaver the loading circle just went round and round.

Spoke to someone called P Mohan on chat.

He got me to install all Windows Updates

Next I uninstalled Creative Cloud and Dreamweaver, rebooted and re-installed.

No joy.

Asked P Mohan to elevate my issue and he/she cut me off.

Views

1.1K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 12, 2020 Jun 12, 2020

Copy link to clipboard

Copied

Did you right click and run as administrator?

Did you Restore Preferences?

https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver.html

 

Nancy O'Shea— Product User, Community Expert & Moderator

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 20, 2020 Jun 20, 2020

Copy link to clipboard

Copied

Yes, tried running as administrator. No preferences to restore.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 20, 2020 Jun 20, 2020

Copy link to clipboard

Copied

Not sure what you mean by saying

No preferences to restore.

 

Try using the Adobe Cleaner Tool 

Wappler, the only real Dreamweaver alternative.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 20, 2020 Jun 20, 2020

Copy link to clipboard

Copied

LATEST

Boot up your computer in Safe Mode with Networking.

If you still cannot launch DW,  please log-in to your account below. Scroll down to View Support History and provide additional information to your Adobe Case.  Then click Contact Adobe to resume online chat.
https://account.adobe.com/plans

 

Nancy O'Shea— Product User, Community Expert & Moderator

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines