Dreamweaver 21.3 hangs on startup

[Daniel25131578jhhc]

Hello All,

I finally replaced my Mac with a new one and updated to the latest version of Dreamweaver, which bounces in the dock for about a minute before stopping. All the while, the Force Quit pane says it's not responding. I deleted Dreamweaver and installed the latest from scratch as well as version 21.2, but same results. Any suggestions? Thanks.

[Nancy OShea]

Make sure your computer meets the minimum CPU & GPU requirements to use the latest Creative Cloud. Most Creative Cloud apps work on:

• windows 11 (64-bit), Windows 10 versions 21H2, 21H1, 20H2, 2004, and 1909 (LTSB branches are not supported;)
• macOS 12 (Monterey), macOS 11 (Big Sur), macOS 10.16 or 10.15 (Catalina).

https://helpx.adobe.com/creative-cloud/system-requirements.html

You need a computer user profile with administrative permissions as well as access to read/write/edit files on the primary volume.

https://support.apple.com/guide/mac-help/change-permissions-for-files-folders-or-disks-mchlp1203/mac

[Daniel25131578jhhc]

Thanks, Nancy. It's a new Mac mini running Monterey (12.4). I'm the administrator (and only user).

[Nancy OShea]

Did you read the Apple Support link I posted above?

[Daniel25131578jhhc]

I did, thanks. Permissions appear to be set correctly. I would think Photoshop would have the same requirements and version 23.4.1 is working for me. Not so with Dreamweaver.

[Nancy OShea]

Can you boot up your mac in Safe Mode?

Does that allow you to open DW?

[Daniel25131578jhhc · Accepted solution]

Ahhh, good question. DW didn't open in Safe Mode in my account, but it did for the Guest. I assumed that meant corrupted files and trashed the DW files in my Library.  (I manually did what Cmd + Option + Shift while launching Dreamweaver is supposed to do, but wasn't working.) Fixed it! Thank you for your help!

[Nancy OShea]

Glad you got it sorted. 🙂