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Dreamweaver CC 19.0.1 Mac desktop

New Here ,
Oct 03, 2019 Oct 03, 2019

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I think Dreamweaver updated without me and now I can't put my files to the server. The server error message says "An FTP server occurred - Cannot make connection to host." I may have not added it correctly as it still doesn't connect. Same errorAs a business, this is a really bad situation. I hope someone out there can help. Thanks,

Debra

 

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Community Expert ,
Oct 04, 2019 Oct 04, 2019

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I am sorry, but you are not giving us much to go on. Please make sure that you have followed these instructions https://helpx.adobe.com/au/dreamweaver/using/connect-remote-server.html

Wappler, the only real Dreamweaver alternative.

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Community Expert ,
Oct 04, 2019 Oct 04, 2019

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If you are using the same credentials as you have while connecting successfully in the past, it's more likely something has changed on your server. Download the Filezilla FTP Client and see if you can make a connection there. If you can't, contact your hosting company and have them repair your FTP credentials. It's not uncommon for certain hosting companies to lose FTP credentials on a server upgrade. If you can connect with Filezilla, at least you'll be able to upload your work while troubleshooting continues in DW.

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Community Expert ,
Oct 04, 2019 Oct 04, 2019

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Your version number is under Help > About Dreamweaver. 

 

Go to Site > Manage Sites and confrim your FTP log-in credentials and root directory are correct. 

See screenshot.  Click the TEST button.

CC-RootFolder.jpg

Nancy O'Shea— Product User, Community Expert & Moderator

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