Dreamweaver CC 2017 Crashes On Startup

[hpinson]

Today, when I launch my up to date DW CC 2017 (March 2017), I have experienced a new crash behavior.

1. Launch DW

2. Program Launches (can see credits panel)

3. Within about five seconds of launch, everything turns white, then the program completely crashes.

Repeatable. I have not experienced this before. Dreamweaver will no longer run on my Win7 64 computer with 32GB RAM.

How can I fix this?

[Nancy OShea]

What does your Windows Event Viewer say is causing DW to crash?

Nancy

[asasdas-01]

Similar problem. Just started today after update. While the app opens, as soon as I try to open nearly any HTML file, the app crashes. Never a problem until this latest update. Gotta get this straightened out quickly. 

[Nancy OShea]

Same answer as above.  What does your Windows Event Viewer say is causing DW to crash?

Have you tried to Restore Preferences yet?

https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html

Nancy

[asasdas-01]

Well I actually just fixed it. the crash was happening whenever I had code view open. After restoring preferences, I went into the preferences menu and changed the the code view font to consolas (it was set to courier new) and miraculously everything stated working again. So I guess that doesn't help the OP, but at least it resolved my issue. Thanks.

[Nancy OShea]

So it was a bad or corrupted system font that was causing your problems.   That's good information.

A while back, a Windows security update corrupted my monotype fonts including Courier.  Ultimately, I reinstalled the font and had no further problems.  Stuff happens.

[asasdas-01]

Could be.  To be fair, the font was fine everywhere else and in every other application, just for some reason there was a conflict here.  At any rate, all is well.  indeed, stuff does happen.  Thanks again.

[hpinson]

Several errors, not very helpful. From the System and Application logs:

1. The following fatal alert was received: 40.

2. .NET Runtime version 4.0.30319.0 - There was a failure initializing profiling API attach infrastructure.  This process will not allow a profiler to attach.  HRESULT: 0x80004005.  Process ID (decimal): 7684.  Message ID: [0x2509].

3. Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.

[Nancy OShea]

I think that's a Windows system error related to Visual C++.  Do you have the very latest updates for your Windows operating system?  If so, you may need to install the direct download below from MS.

Download Microsoft Visual C++ 2015 Redistributable Update 3 from Official Microsoft Download Center

[hpinson · Accepted solution]

I will try to reinstall VC++ - this is actually a clean install of Windows 7 Pro, and is up to date with Windows Updates.

Regardless, it starts up today after a reboot.

Very disappointed with this release in general. I have been with Dreamweaver since inception.

[Nancy OShea]

hpinson  wrote

Regardless, it starts up today after a reboot.

Glad you got it sorted.

Nancy