Dreamweaver CC 2018 has stopped working

[vesid82761895]

Hello,

Recently every time I start Dreamweaver CC 2018 I get the error message below saying it has stopped working. I ran into this issue a week or so ago and uninstalled/re-installed Dreamweaver and that fixed the issue but now it will not work. I have also uninstalled/re-installed Creative Cloud program and that did not fix the issue either. Any help would be greatly appreciated! Thanks.

Bryan

[Nancy OShea]

Please open your Windows Event Viewer and check for the Faulting Module that's causing DW to crash. 

Nancy

[vesid82761895]

Thanks for your help Nancy!

Faulting module path: C:\Windows\SYSTEM32\ucrtbase.dll

Full Error Description

Faulting application name: Dreamweaver.exe, version: 18.0.0.10136, time stamp: 0x59cb9662

Faulting module name: ucrtbase.dll, version: 10.0.10586.1176, time stamp: 0x59ba0879

Exception code: 0xc0000409

Fault offset: 0x00000000000685f8

Faulting process id: 0x2bfc

Faulting application start time: 0x01d384242906435c

Faulting application path: C:\Program Files\Adobe\Adobe Dreamweaver CC 2018\Dreamweaver.exe

Faulting module path: C:\Windows\SYSTEM32\ucrtbase.dll

Report Id: 9c8d8504-0abc-4cab-859f-b5a16fc45865

Faulting package full name:

Faulting package-relative application ID:

[Nancy OShea · Accepted solution]

Close DW and try Restore Preferences.

Unusual behavior in Dreamweaver? Try restoring preferences.

Nancy

[vesid82761895]

That worked, thank you!

[vesid82761895]

I have to do this fix every time I start Dreamweaver. Is there a way to permanently fix this? Thanks.

[Nancy OShea]

Which operating system do you have?

[vesid82761895]

Windows 10

[Nancy OShea]

Oh right.  This is a Windows system ucrtbase.dll problem.

Try using your System File Checker's scannow.  It might repair the problem system file.

https://support.microsoft.com/en-us/help/929833/use-the-system-file-checker-tool-to-repair-missing-o...

Nancy