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Dreamweaver crashes during FTP file transfer

Participant ,
Feb 05, 2020 Feb 05, 2020

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Two minutes into file transfer, Dreamweaver just crashes every single time. I'm using the latest and greatest Dreamweaver version. The older version (2018 I think) worked just fine. I can't pin point the issue.

 

I'm running Mac, latest OS.

What do I do?

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Error , Product issue

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Community Expert ,
Feb 05, 2020 Feb 05, 2020

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I would download the Filezilla Client so you can at least get your site updated. That way your work can be done as troubleshooting continues in DW.

Is there any given file being uploaded that it crashes on?
Have you tried uploading individual files one at a time rather than the entire site?
Have you done any of the usual troubleshooting (clearing cache, restoring preferences, etc)?

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Community Expert ,
Feb 05, 2020 Feb 05, 2020

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Mac latest -- does that mean latest Mojave or latest Catalina?

If Catalina, you need Dreamweaver 2020.  See this help article.

https://helpx.adobe.com/dreamweaver/kb/known-issues-macos-Catalina.html

 

Your mac crash logs might shed some light on what's causing DW to crash. 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Participant ,
Feb 06, 2020 Feb 06, 2020

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Yes I run Catalina and DW 2020

I can post crash report once it crashes if you'd like. I just don't know what to look for in that crash report to troublshoot the problem myself.

 

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Community Expert ,
Feb 06, 2020 Feb 06, 2020

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LATEST

I found this on Google.

How to Use the Mac Console App to Diagnose a Crash

https://blog.macsales.com/45586-how-to-use-the-mac-console-app-to-diagnose-a-crash/

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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