Dreamweaver crashes now it has been updated to CC 2017

[Neatgadgets]

I posted this elsewhere but the discussion was locked and the question not answered. I have just updated to CC2017, and it crashes every time I open it.  Can you point me to some things to try, I have tried a lot of things already from some searches but nothing has worked. And I have found a lot of articles about the same problem which makes me wonder how stable it is on Windows 10. I am using a Toshiba, RAM 16GB, 64bit i7-4700MQ 2.4GHz

I have uninstalled and reinstalled twice. I have removed all older version (bad move, should have stayed with them from what I hear about this version)

[Jon Fritz · Accepted solution]

Here's the DIY troubleshooting page: DIY troubleshooting kit for Dreamweaver

Uninstall/reinstall doesn't normally do much unless you also run the Cleaner Tool: Use the Creative Cloud Cleaner Tool to solve installation problems files get left behind in a regular re-install that can affect the new installation.

[Nancy OShea]

Check your Windows Event Viewer for the faulting module.  That will tell you what is causing DW to crash.

Do you have LavaSoft's Web Companion on your system?  It's a known conflict with Adobe products.  Uninstalling LavaSoft fixes that.

Another possible cause is corrupt or missing DLL files.

Also, you might want to update your graphics cards.  I prefer to go directly to the manufacturer's web site for these as MS doesn't always have the very latest ones.

Nancy