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Dreamweaver Hangs when I click on Assets

Explorer ,
Dec 18, 2019 Dec 18, 2019

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I am working on maintaining my website and need to change to a different liberay. When I click on the Assets Dreamweaver hangs and I can not get it to recover. I get the "Not Responding" notification.

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Code , Error , Product issue

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correct answers 1 Correct answer

Explorer , Feb 03, 2020 Feb 03, 2020

I ended up calling Adobe Tech support. After giving the tech support guy access to my computer to do trouble shooting he finally determined that there was a missing external file. We ended up copying the missing file from a backup of my website I had on an external backup drive. Once I got that file copyed into my main library all was well. Apparenty DW was hanging because it was searching for the missing file.

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Community Expert ,
Dec 18, 2019 Dec 18, 2019

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Try turning 'Display External Files' off.

 

junk.jpg

Wappler, the only real Dreamweaver alternative.

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Explorer ,
Dec 27, 2019 Dec 27, 2019

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BenPleysier,

Thanks for the suggestion. Sorry to say this didn't solve my problem.

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Community Expert ,
Dec 27, 2019 Dec 27, 2019

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Did you restart DW after turning off?

Wappler, the only real Dreamweaver alternative.

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New Here ,
Feb 03, 2020 Feb 03, 2020

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I've been having the same problem. Every time I click on Assets to change the library in Dreamweaver I have to force quit the application.  

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Community Expert ,
Feb 03, 2020 Feb 03, 2020

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  • Which OS?
  • Which version of DW?
  • Does this happen with all sites or just certain ones?
  • How many files in your local site folder?
  • Where does your local site folder reside? Is it on the same primary drive as DW?

 

 

Nancy O'Shea— Product User, Community Expert & Moderator

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Explorer ,
Feb 03, 2020 Feb 03, 2020

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I ended up calling Adobe Tech support. After giving the tech support guy access to my computer to do trouble shooting he finally determined that there was a missing external file. We ended up copying the missing file from a backup of my website I had on an external backup drive. Once I got that file copyed into my main library all was well. Apparenty DW was hanging because it was searching for the missing file.

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New Here ,
Feb 04, 2020 Feb 04, 2020

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Thank you! I will look at my backup drive and see if I can find a missing file. 

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Explorer ,
Feb 07, 2025 Feb 07, 2025

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Loving the sarchasm as I agree that it would've been more helpful if other people could know what the file is. I have the same issue, and I am inclined to think that it is because this website has a large multi-tude of asssets and isn't database driven (very old site).  My solution is to close the assets window and never look at it...and when I do accidentally click it, CTRL-ALT-DELETE will kill Dreamweaver so you can restart.  Incidentally, I've had this problem with Dreamweaver since they introduced the nifty feature that has only ever been a nuisance to me.

 

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Community Expert ,
Feb 07, 2025 Feb 07, 2025

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This 6-year-old discussion has been locked by a moderator. 

 

An Adobe tech support agent was able to help the OP with their issue.

Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen

For all other support questions, please start a new discussion with your system's relevant details — OS, DW version, error messages, etc...  

 

Thanks.

 

Nancy O'Shea— Product User, Community Expert & Moderator

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