Dreamweaver Installer CC doesn't build properly when 'run' on Win 7.

[groggie]

Hi, just bought a month by month use of DW CC. Dreamweaver_setup.exe downloaded ok, but when I went to run it - I logged on ok, on the 2nd page only the top half built. After "Remeber my credentials, there is nothing - as per below img.

I assume that is not correct as you can't go further or submit it ! !

I downloaded it again, and same result.

I can't find anything in the forums to deal with this problem. Any suggestions please. Thanks Greg

[BenPleysier]

Hi and welcome to the fold. Please keep in mind that this is a user2user forum. As such, we are not always up to date with what Adobe is doing.

I have not come across the screen that you have shown which leads me to ask if you downloaded the program using the Adobe Creative Cloud app.

[groggie]

Hi Ben, thanks. I downloaded from here https://creative.adobe.com/products/download/dreamweaver/starter - this page opened up after I paid!

So, I don't think the download was using the app? Regret paying now. How can a 'simple' procedure have a fault. It is not like Adobe is a small company! 🙂 thanks. Greg

[Nancy OShea · Accepted solution]

The procedure is to Install Creative Cloud  Desktop App first.  From there, you install & update Dreamweaver CC.

Download Creative Cloud desktop app

[groggie]

OK, thanks for that Nancy, I will try that. Do I have to uninstall anything first before installing the app?

If you are correct, why after you click pay, and it processes, then the Adobe https://creative.adobe.com/products/download/dreamweaver/starter page automatically opens in another browser tab and the Dreamweaver_Set-Up.exe has automatically started downloading and the info on the page says-

"1. Find and open Dreamweaver_Set-Up.exe .  2. Follow instructions to install Dreamweaver CC and the Creative Cloud desktop app." ??

Surely if that process is wrong it should be altered/corrected!

Moderator edit: I think that this is for Preran​ to action.