Dreamweaver keeps crashing everytime I use Find/Replace

[isap27800030]

Hi,

For some reason I can no longer use Find/Replace in Dreamweaver.  Everytime I do, it crashes. It was working fine until today. I have been using version 21.2. I tried using 21.1 but the problem is the same. I also can't use the Live view anymore, it shows all blank...

I have seen other posts with the same problem but no solutions.

Please help as this is affecting my work.

Many thanks in advance

[Ben M]

Have you tried the usual cleaning out cache and deleting the user config folder? https://helpx.adobe.com/dreamweaver/kb/troubleshoot-javascript-errors-dreamweaver-cs6-cc.html

If that didn't work did you try re-installing?

If that doesn't work and you are still experiencing this on multiple versions can you try logging into the computer as a guest or another user and see whether the issue is isolated to a single user account?

[isap27800030]

Hi, thanks for you suggestions, unfortunately none of these work.

1. There is no Dreamweaver user configuration folder to be found

2. Yes I was on version 21.2, uninstalled it and installed 21.1 instead but same issue

3. I cannot log in as another user, I don't have that option on my Mac.

Please let me know if there is any other way to resolve this.

Many thanks

[Ben M]

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@isap27800030 wrote:

Hi, thanks for you suggestions, unfortunately none of these work.

1. There is no Dreamweaver user configuration folder to be found

2. Yes I was on version 21.2, uninstalled it and installed 21.1 instead but same issue

3. I cannot log in as another user, I don't have that option on my Mac.

Please let me know if there is any other way to resolve this.

Many thanks

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1. That should not be possible. If the folder is not being re-created you are having system issues beyond DW.  This suggests a root OS permissions issue that is preventing DW from being installed and functioning proeprly.  If you cannot log into the system as another user per #3, then you will need to contact your system administrator for assistance to recreate your system user account and re-install DW.

[AmySykes]

Hi, Ben, Happy Wed!  If you are using a font plugin try temporarily removing its link in your HTML and the CSS property and value in your CSS to see if that is the problem? I used DW daily and wasn't having a problem until recently. The font plugin seemed to be the culprit.

[Nancy OShea]

1. There is no Dreamweaver user configuration folder to be found

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Turn on HIDDEN files & folders in your Mac Finder or Windows File Explorer.

Restore Preferences:

https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver.html

Use the Adobe Cleaner Tool to remove old files from system. 

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Resinstall DW & restart computer.