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dreamweaver steals focus (2021 October Windows 10)

Community Beginner ,
Oct 22, 2020 Oct 22, 2020

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If Dreamweaver is open and has focus, and then I click another application in the windows taskbar, Dreamweaver refuses to give up focus (stays as top/maximised window and in focus).

 

It is unbearable and needs to be fixed.

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Adobe Employee ,
Oct 22, 2020 Oct 22, 2020

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Hi James,

 

Thanks for writing to us. Can you please help us with a screenshot or a screeen recording illustrating the issue. Also can you please provide below info for our internal investigation since the issue is not encountered at our end.

 

  1. Win 10 version
  2. Is the issue consistently reproducible with all applications opened or only a specific application switch
  3. Please confirm if the issue is encountered even after rebooting the machine
  4. Type of file you have opened in Dw (html/css/js/php etc). Is the issue seen with all filetypes ?.

 

Regards,

Nayan

Dreamweaver Team

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Community Beginner ,
Oct 22, 2020 Oct 22, 2020

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Thanks,

 

I can't screenrecord (and a screenshot is not going to help with that).

 

The application crashed when I opened a third .php file (bug report screen came up).

 

I reported that bug but lost my undo on the work I was doing.

 

On reopening Dreamweaver Windows 10 Enterprise dreamweaver version 2021, focus is no longer stolen by Dreamweaver.

 

If any help, the focus stealing occured after the first run after updating to DW 2021.

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Community Expert ,
Oct 22, 2020 Oct 22, 2020

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Did you restart your computer after upgrading to 2021?

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Beginner ,
Oct 23, 2020 Oct 23, 2020

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Sometimes I don't have the luxury, for good reasons of being in the middle of other work.

 

I was at no point asked to restart either.

 

Thanks

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Community Expert ,
Oct 23, 2020 Oct 23, 2020

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Regardless, it's best to postpone upgrades until you're ready for them.  And always restart your computer afterwards.

 

Turn off Automatic App Updates in your CC Desktop App. 

Hit the gear icon > Apps > OFF auto updates.

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Beginner ,
Oct 26, 2020 Oct 26, 2020

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That is of absolutly no help at all Nancy. Is no point stating unhelpfully obvious replies.

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Participant ,
Oct 26, 2020 Oct 26, 2020

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James, That was a rather rude reply to Nancy, who was only trying to help you.

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Adobe Employee ,
Oct 26, 2020 Oct 26, 2020

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Thanks James. Please let us know in case you encounter the focus issue with Dw again.

 

Also on the crash when opening the third .php file, can you please confirm if the crash is consistently encountered on opening that .php file in your machine. We can accordingly investigate the issue further.

 

Regards,

Nayan

Dreamweaver Team

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Community Beginner ,
Oct 26, 2020 Oct 26, 2020

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Thanks Nayan,

 

It ssems to be ok and not closing when opening those files now, although there does seem to be a freezing when copy/pasting that happens consitently.

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Adobe Employee ,
Oct 26, 2020 Oct 26, 2020

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Thanks James. Can you please help us detailed reproducible steps or with a screen recording illustrating the issue of Copy/Paste which is consistently seen on your machine so that we can try to recreate the issue internally and accordingly investigate the issue further.

 

If you cannot provide a screen recording, can you please spare some time for a remote connect session for us to collect repro steps and other info from your machine to try recreate the issue internally.

 

Regards,

Nayan

Dreamweaver Team

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