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Dreamweaver - Videos play in preview, not when published

New Here ,
Aug 15, 2017 Aug 15, 2017

OK, I've seen various answers to this problem but none of them have worked for me.  When I add videos to a website they work fine in the preview.  Then when I upload it, none of the videos work.  The url is www.roberttaylorfamily.com/limited.html.  Please let me know what's wrong. When I open in another window, I get a 404 error however I don't know why the links would be broken since I used the media/html video command.  Let me know.  Thanks

Robert

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correct answers 1 Correct answer

Community Expert , Aug 16, 2017 Aug 16, 2017

When I go directly to this URL : www.roberttaylorfamily.com/M2U00228.mp4

This is what I see.   This says the MIME type is not mapped.  Looks like you're on Windows hosting.  Contact your hosting provider to help you.

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Community Expert ,
Aug 16, 2017 Aug 16, 2017

This is what I get

HTTP Error 404.0 - Not Found

The resource you are looking for has been removed, had its name changed, or is temporarily unavailable.

The most common reason is that the files have not been uploaded to the correct location. Check the files on the server, e.g. the 'extras' link points to E:\kunden\homepages\4\d271917705\www\family\hats.html , meaning that hats.html should be located in in the 'family subdirectory under the 'www' root directory.

Wappler is the DMXzone-made Dreamweaver replacement and includes the best of their powerful extensions, as well as much more!
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New Here ,
Aug 16, 2017 Aug 16, 2017

Thanks for your reply Ben.  I didn't think that extra links would determine whether or a not a video played.  However, I took your advice and just deleted the links entirely.  The videos still do not play.  Also, I took Nancy O'Shea's template from another discussion and made it my index page (www.roberttaylorfamily.com) and I still do not have video.  Any other reasons for this?

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Community Expert ,
Aug 16, 2017 Aug 16, 2017

It's the same problem with that URL.  Your video is not on the server.

Incidentally, you don't need other fallback files anymore.  MP4 is supported by all browsers and mobile devices.

Missing Video File:

<source src="M2U00228.mp4" type='video/mp4' />

The link to video is relative to the page.   In this case, you must upload video to your server's root folder.

Nancy

Nancy O'Shea— Product User, Community Expert & Moderator
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New Here ,
Aug 16, 2017 Aug 16, 2017

Thanks for your reply Nancy.  However, I'm still not getting anywhere.  The files show on my server yet I still have no video.  I noticed when I tried to open in another link it would try to open the ogg file instead of the mp4.  Can you tell anything from the source page or the pic I've attached?  Thank you all.Server.png

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Community Expert ,
Aug 16, 2017 Aug 16, 2017

Maybe your server does not know what to do with MP4s.  Is the MIME type described in your .htaccess file?

AddType audio/aac .aac

AddType audio/mp4 .mp4 .m4a

AddType audio/mpeg .mp1 .mp2 .mp3 .mpg .mpeg

AddType audio/ogg .oga .ogg

AddType audio/wav .wav

AddType audio/webm .webm

AddType video/mp4 .mp4 .m4v

AddType video/ogg .ogv

AddType video/webm .webm

Nancy O'Shea— Product User, Community Expert & Moderator
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New Here ,
Aug 16, 2017 Aug 16, 2017

Yeshtaccess.png

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LEGEND ,
Aug 16, 2017 Aug 16, 2017

Q. Where are your mp4 files from, and what type of encoding did you use?

The reason i ask is that if the mp4 file is not correctly encoded it will not play in a browser.

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New Here ,
Aug 16, 2017 Aug 16, 2017

I encoded one with Premiere Elements 15 (the last one.  That file is huge so I did the rest with video.online-convert.com.  Is there a preferred converter?  Thanks pziecina.

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Community Expert ,
Aug 16, 2017 Aug 16, 2017

When I go directly to this URL : www.roberttaylorfamily.com/M2U00228.mp4

This is what I see.   This says the MIME type is not mapped.  Looks like you're on Windows hosting.  Contact your hosting provider to help you.

Nancy O'Shea— Product User, Community Expert & Moderator
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New Here ,
Aug 16, 2017 Aug 16, 2017

Thank You Nancy ( and everyone else who chimed in.  On my server there was a file called web-config that I had to add everything that I had put into my .htaccess file.  AFter that, everything worked.  Once again, Thank you all!

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Community Expert ,
Aug 16, 2017 Aug 16, 2017
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Good work!  Glad you got it sorted .

Nancy

Nancy O'Shea— Product User, Community Expert & Moderator
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