DW 2017 CC no longer shows Real Time Preview

[Gordon7000]

Since installing the latest DW CC update this morning, and restarting the PC, DW will no longer display the Real Time Preview in the browser. It was working perfectly before the update was installed. I'm using Windows 10 with an Intel i7 processor PC.

Message received in browser (Firefox and Chrome): You tried to access an external HTML page, which can not be opened on the device for preview. Open the page in Dreamweaver to preview the page on the device.

[BenPleysier]

Try Deleting a corrupted cache file

[Gordon7000]

Deleted WinFileCache*****Dat but problem is still present. (Closed DW first, and restarted later.)

[ankushr40215001]

Hi Gordon7000,

Please contact the customer support for further investigation on this issue - Contact Customer Care .

Regards,

Ankush

[Gordon7000]

Totally unsatisfactory response for a problem caused by DW update. your programmers should be able to provide a patch. I will be cancelling my subscription to Dreamweaver if this cannot be resolved soon.

[Nancy OShea · Accepted solution]

Gordon7000 wrote:
Totally unsatisfactory response for a problem caused by DW update. 

How can you be so sure it was caused by the 2017.1 update?  I have the exact same update & no problems with Real Time Preview -- Win10, 64 bit. 

Did you try restoring Preferences yet?

Unusual behavior in Dreamweaver? Try restoring preferences.

Nancy

[Gordon7000]

Hi Nancy,

Thank you for your helpful response. I have restored Preferences and Real Time Preview is working normally now.

Gordon

[Kratika Agarwal]

Hi,

We have addressed this issue in our latest Prerelease build. The fix is available to try out in prerelease build.

Please go to the link Adobe Prerelease and install the latest build 11167.

https://forums.adobeprerelease.com/dwalpha/discussion/367/dw-latest-build-11167-is-availab le

Thanks

Kratika

Dreamweaver Team

[Kratika Agarwal]

Hi,

Dreamweaver 19.0 is live. It can be downloaded from creative cloud Desktop application.

Please refer to release notes:

Release notes for the 2019 of Dreamweaver CC

Thanks

Kratika Agarwal

Adobe Dreamweaver