DW crashing whenever I perform menial tasks

[ajetrumpet]

hello all,

as in the title, I am getting some serious problem with my copy of DW.  It is crashing often, almost immediately most of the time after I open a file.  It crashes for example, when I:

• select a control in Design
• select all in code view
• double click my mouse in code view
• simply click anywhere on the screen after opening a file

this is very annoying right now and I have to end the task everytime this happens.  I am wondering if it is a memory usage issue on my machine.  It is not uncommon for me to be downloading 2-3 GB of files and have 2-3 other programs open besides DW at the time as well.  I also have a FF browser open with 60 tabs that are all loaded everytime I attempt to run DW. 

I have 6GB of RAM, a 64-bit vista system, a dual core Pentium(R) processor at 2.6Ghz.  Could anyone shed some light on this?  Or any ideas for me?  The other program that crashes often is MS Outlook.  Also, MS Access VBA help cannot be displayed sometimes, as a messagebox pops up and rejects me.

Could this be a memory issue?   thanks for any response!

[Jerryyyyyy]

I am also irritated at what I paid for this and when I try to add my server from CS3, the little plus button does not work.  I have updated the program and validated/activated it.

Other buttons does not seem to work, i.e. browse to site folder.

Photoshop and Bridge work fine.

Probably the same error as above?

[John Waller]

ajetrumpet wrote:

hello all,

as in the title, I am getting some serious problem with my copy of DW.

Which version of DW are you running?

Has this always happened or just started?

If Outlook is crashing too, it points to OS issues more than application issues.

[Jerryyyyyy]

CS5, brand new.

[John Waller]

To avoid hijacking the OP's thread, how about you start a new one?

[ajetrumpet]

JOHN,

this has just started happening in the last week.  I'm not sure what the problem could be with the OS.  I don't in depth anything about windows nor do I care to learn.  Like I said though, it just started for me.  So are you saying that it's not a memory issue?

on a typical night, my CPU usage will be at 10-15% steadily. when programs open though, it'll spike, which I expect. But I'm always watching a movie on my VLC media player when I am running dw and filezilla, and a couple of browser windows open too.

I also always have a ff window open that has about 60 tabs opened (they are all completely loaded though, and not processing).I have a very strong machine that should be able to handle loads of request at a time.

<edit>
I also just noticed that my ff process in the task manager says 276,399K under the column called "Memory (private working set)". That sounds like a boatload. I'm assuming that's bad for my machine?

[Jerryyyyyy]

I doubt the problem is the CPU.

I reinstalled my version and I still have the problem of not having the buttons work.  This is a bug in the program or some interaction with a Windows Update.  I think Adobe needs to chime in here.  Support for $600 worth of software?  You could buy a computer from Dell and have live support for 3 years at that price.

I think I will try to run it in Safe Mode.

[Jerryyyyyy]

I will try a re-install, but looks like you tried that.  I am running Windows 7.  A pain. 

[Jerryyyyyy · Accepted solution]

OK, AJ, I am back in business.

What I did was a reboot into safe mode.  Then my buttons all worked in safe mode.  Then when I saved everything, it all works in Normal Mode.

Here are the steps if you want to try it:

Reboot, then hit F8 as you are booting.

A black screen should come up with choice, choose safe mode with networking.

Start Dreamweaver as if in a normal situation.  See if it works.  Then close the program normally.

Reboot in Normal mode, just reboot...

Hope it works.

This is a standard troubleshooting approach that loads the program without all of the additional add-in from the Start-up and other files... i.e. no excess baggage.

If you program runs in this situation there is an interaction with something in the processes that load at start-up.

But whatever it was for me was cured in the reboot after the safe mode boot... probably because it could write some essential files somewhere.

Anyway, good luck, and BTW, upgrade from Vista to Windows 7.... cheap and you will not regret it.

Cheers, JY