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DW doesn't load after updating other suite app

New Here ,
Dec 05, 2022 Dec 05, 2022

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Hello, 

after updating other Adobe app to the 2023 version, DW doesn't load anymore. It stops the booting during the phase "Inizializzazione di File in corso..." 

I've alredy tried to uninstall (deleting the preferences) and reinstalling the software but it doesn't work. 

 

I'm using a MacBook Pro with MacOs 12.2.1

 

Thanks!

D

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Error , Product issue

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Community Expert ,
Dec 05, 2022 Dec 05, 2022

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Have you tried using the Creative Cloud cleanup tool?

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Just in case :

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Community Expert ,
Dec 05, 2022 Dec 05, 2022

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Restart your computer in SAFE MODE.

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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