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Embedded MP4 videos do not play back

New Here ,
Sep 16, 2018 Sep 16, 2018

I posted 6 MP4 videos to my website and only one of them plays.  Here is my code:

<video width="320" height="240" autoplay controls>

<source src="http://www.website.com/video.mp4" type="video/mp4">

</video>

The videos were encoded with Premiere Pro, H.264, High Quality 480p SD.  The message where the video should be says: "No video with supported format and MIME type found."  

When I go to the videos location on my website, I get a 404 error.

How can I fix this?

Thank you in advance.

John

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Community Expert ,
Sep 16, 2018 Sep 16, 2018

What is the address of your website where these videos are located?

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New Here ,
Sep 16, 2018 Sep 16, 2018
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Community Expert ,
Sep 16, 2018 Sep 16, 2018

There is no file named "test2.mp4" in the root of your site on the server.

Is your mp4 file stored inside a folder on the server?

What is the exact code you're using?

<source src="http://www.website.com/video.mp4" type="video/mp4"> is obviously a sample.

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New Here ,
Sep 16, 2018 Sep 16, 2018

Thanks John .. sorry about my confusion .. I'm new to the forum.  Below is the exact code (with link to video):

<video width="320" height="240" autoplay controls>

<source src="http://www.brassfetcher.com/test.mp4" type="video/mp4">

</video>

John

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Community Expert ,
Sep 16, 2018 Sep 16, 2018

There is no file called "test.mp4" in the root of your server either.

Can you post a screenshot showing us your Remote Folder in DW?

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Mentor ,
Sep 17, 2018 Sep 17, 2018

There is only a YouTube video on your page. No MP4. YouTube carries far more bloat than a plain html5 video, but you might want to use it until you figure out how to work with video files. Any problem you had prior to using YouTube is likely to do with a simple failure to actually upload the file, or the fact that your server is not configured to support the required mime type.

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Community Expert ,
Sep 17, 2018 Sep 17, 2018

Does your hosting plan support MP4 videos?  Some budget hosting plans don't.

Nancy O'Shea— Product User, Community Expert & Moderator
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New Here ,
Sep 17, 2018 Sep 17, 2018
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Thank you all for the help.  Problem is now squared away.

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