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Erreur "Impossible de charger les fichiers de ressources traduits"

New Here ,
Jun 30, 2021 Jun 30, 2021

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Je n'arrive pas à lancer Dreamweaver j'ai le message :"Impossible de charger les fichiers de ressources traduits . Pour corriger ce problème, veuillez réinstaller l'application"

J'ai installé la dernière version disponible sur mon MacBook Pro avec macOS Big Sur après formatage pour tout réinstaller.

J'ai essayé plusieurs fois de le désinstaller et réinstaller, essayé les versions antérieures mais toujours le même problème... j'ai également installé Creative Cloud Cleaner tool comme lu dans un forum mais ça n'a rien changé..

Quelqu'un a-t-il déjà eu ce problème?

Merci de votre aide

 

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Download install and licensing , Error , Other

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Adobe Employee ,
Jun 30, 2021 Jun 30, 2021

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Hi @ACCESSIA5FC5 ,

 

Thanks for writing to us. We apologize for the issue you are observing on your machine. Can you please confirm the App language selected in Creative Cloud Desktop App preferences and confirm if Dw was installed with the same language selected.

 

In case the required language is selected, can you please try the below steps and see if the issue gets resolved on your machine.

 

Steps:

1. Uninstall Dw

2. Launch CCD app, click on User Icon on top-right and select Preferences menu from the drop-down

3. Change App installation path to any custom location on your machine

4. Install Dw 2021 and launch from custom location (Observe if error dialog is invoked)

 

CCD App PreferencesCCD App Preferences

 

Please let us know your findings else we can have a remote connect session and try resolving the issue.

 

Have a pleasant day!

 

Thanks,

Nayan

Dreamweaver Team

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New Here ,
Nov 02, 2021 Nov 02, 2021

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Bonjour,

 

Ca ne marche pas après cette manipulation. Quel est l'autre recours svp ?

 

Merci.

Laurine.

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Community Expert ,
Nov 02, 2021 Nov 02, 2021

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@Laurine5DE7,

Which operating system?

Which version of Dreamweaver?

Which language version?

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Expert ,
Nov 02, 2021 Nov 02, 2021

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quote

Which operating system?

Which version of Dreamweaver?

Which language version?

By @Nancy OShea

 

well, the question is in french but all is said there...

 

1 - MacOS Big Sur (v11)

2 - the last build available, so must be the v21.2

3 - as the OP post his (her) question in French, must be French

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New Here ,
Nov 02, 2021 Nov 02, 2021

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Bonjour,

Je suis sous Mac OS Monterey.
La dernière version dreamweaver
Langue française

Laurine Marot

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Community Expert ,
Nov 02, 2021 Nov 02, 2021

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dans votre message initial vous faisiez allusion à Big Sur

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New Here ,
Nov 02, 2021 Nov 02, 2021

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LATEST

Le problème était le même avant que je fasse la mise à jour. Quelle est la solution ? 

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Community Expert ,
Jun 30, 2021 Jun 30, 2021

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en complément de ce que vous a inidiqué @Nayan_Kankariya , il existe également deux miens intéressants sur les processus de nettoyage des préférences d'une part, mais aussi de desisnstallation d'autre part

 

  1. https://helpx.adobe.com/in/dreamweaver/kb/restore-preferences-dreamweaver.html
  2. https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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New Here ,
Sep 21, 2021 Sep 21, 2021

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Hello !

Alors tu as trouvé une solution ?

J'ai exactement le même problème suite à un formatage.

Merci d'avance.

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