• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Error message and bugs

New Here ,
Oct 02, 2020 Oct 02, 2020

Copy link to clipboard

Copied

Hi everybody,

Since the beginning of the week, I've been having big problems with Dreamweaver :

- PHP disappeared in "New document".
- INSERTION grayed out and unusable
- Clicking on Insertion impossible and generating an error message
- Error message when saving a file

Dreamweaver Version: 20.2 Edition 15263

Are you experiencing these problems?

Sorry for my English but I am French 😉

TOPICS
Code , Error , Extensions , Interface , Other

Views

251

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 2 Correct answers

Community Expert , Oct 02, 2020 Oct 02, 2020

Try re-creating the user config folder and see if this helps:

 

https://helpx.adobe.com/dreamweaver/kb/re-create-dreamweaver-user-configuration.html

 

If not, you may need to try re-installing DW because if New Document options are missing there is likely something wrong with the program.  Also I would recommend backing up your site definitions at this point in case the re-install does not work and you have to end up using the CC Cleaner tool to re-install.

Votes

Translate

Translate
Community Expert , Oct 02, 2020 Oct 02, 2020

If re-installing doesn't fix the problem, try reverting to the previous version 20.1 from your Creative Cloud desktop application.  Click the 3 dots icon (more options) and select Older Versions.

 

Votes

Translate

Translate
Community Expert ,
Oct 02, 2020 Oct 02, 2020

Copy link to clipboard

Copied

Try re-creating the user config folder and see if this helps:

 

https://helpx.adobe.com/dreamweaver/kb/re-create-dreamweaver-user-configuration.html

 

If not, you may need to try re-installing DW because if New Document options are missing there is likely something wrong with the program.  Also I would recommend backing up your site definitions at this point in case the re-install does not work and you have to end up using the CC Cleaner tool to re-install.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 02, 2020 Oct 02, 2020

Copy link to clipboard

Copied

If re-installing doesn't fix the problem, try reverting to the previous version 20.1 from your Creative Cloud desktop application.  Click the 3 dots icon (more options) and select Older Versions.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 04, 2020 Oct 04, 2020

Copy link to clipboard

Copied

LATEST

Hi !

Problem solved :
I uninstalled Dreamweaver 20.2 via the Creative Cloud application,

restarted the PC

and reinstalled Dreamweaver 20.1.
The update to 20.2 was done without any problem.
Thank you ! 😉

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines