Erros javascript no arranque do dreamweaver 2021

New Here ,
Jan 24, 2022 Jan 24, 2022

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No arranque do dreamweaver tenho inúmeros erros de javascript pelo facto de a app não encontrar os ficheiros js de configuração. Tal impede-me de trabalhar pois quaquer operação que faça tenho erros.

Já desinstalei o dreamweaver e todas as aplicações creative cloud, removi o creative cloud, usei o adobe cleaner, voltei a instalar mas os erros continuam.

Será que alguém consegue ajudar a descobrir o que se passa?

muito obrigada

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Error , Product issue

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correct answers 1 Correct answer

Adobe Community Professional , Jan 24, 2022 Jan 24, 2022

Try Restoring Preferences: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver.html

 

It's possible something in the prefs file was missed during an uninstall/reinstall.

Another option would be to manually delete the user Configuration folder.

1. Turn on your operating system's Hidden Files
2. Go to C > users > your username > AppData > Roaming > Adobe > Dreamweaver (your version) > your language 
3. Change the name of the Configuration folder found there to Configuration_old
4. Op

...

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Adobe Community Professional ,
Jan 24, 2022 Jan 24, 2022

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Try Restoring Preferences: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver.html

 

It's possible something in the prefs file was missed during an uninstall/reinstall.

Another option would be to manually delete the user Configuration folder.

1. Turn on your operating system's Hidden Files
2. Go to C > users > your username > AppData > Roaming > Adobe > Dreamweaver (your version) > your language 
3. Change the name of the Configuration folder found there to Configuration_old
4. Open DW, the program will create a new, clean Configuration folder and hopefully start up without the javascript errors

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New Here ,
Jan 24, 2022 Jan 24, 2022

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Hi, thank you very much.

Restoring the preferences didnt work.

I changed the name of the configuration folder but now it says that there is a problem construction g the menus.xml and exits

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Adobe Community Professional ,
Jan 24, 2022 Jan 24, 2022

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Sounds like you changed the wrong configuration folder.

Dreamweaver has 2 Configuration folders, one for the main program and one under your user account. Doing a search on your OS for the configuration folder will bring up the wrong one and will break the program if it's changed. The program automatically rewrites the one under your user account. It can't rewrite the other one.

You'll need to change that one back to its original name and find the one I point to above.

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New Here ,
Jan 24, 2022 Jan 24, 2022

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It was the right configuration folder.

 

What i did to solve the problem was to invert the process. After the change in the configuration folder and the problem with menus.xml, i restored the preferences.

 

Thank you all for your help.

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