Extend Studio where are you?

[Imgsmith]

I went to activate my copy of Creative DW Image Show and it appears as though the domain has expired. Anyone know what's up?

[houstonalle]

Same question--what happened? Is this a temporary issue?

[Imgsmith]

Don't know, but this is certainly unacceptable, I have projects that I needed to complete this weekend, now I'm dead in the water. I'm even considering purchasing a similar product from Project Seven. This is a major problem when it comes to Activation servers, and these folks should consider outsourcing with a reliable company.

[OttawaShaun]

Has anyone figured out what's going on? I've tried to purchase two products from them in the last two days, and all I get is a message saying I need to login to do this - even though I'm logged in!

[Imgsmith]

Hey Shaun,

They finally contacted me, after rejecting my emails, when I requested a refund for the purchase price. I had to buy another product to finish my work, because I could not reactivate the product. Their web site was down for several because they hadn't renewed their domain name, and it looked to me as if they'd gone out of business. They have refused my request, saying it was beyond their 7 day refund policy, so the matter is now in the hands of MasterCard. I thought this company was located in the US, but it turns out they're located in Romania. Maybe I'm the only one who's had problems with them, I don't know, but I'd be careful in dealing with them.

Michael

[OttawaShaun]

Hi Michael:

It's strange. Can't get my downloads at all. I tried purchasing 2 things and ended up calling 2C0 to have them cancel the order. I sent extendstudio 3 emails and not a peep from them. Too bad, because I really wanted to use Image Show Pro for a website. Know any other good products that might do similar things?

Shaun

[Imgsmith]

Hi Shaun,

I went with Light Show Magic from Project Seven, http://www.projectseven.com/ , it's alittle slow, but the transitions are very smooth. The interface seems pretty straight forward, and you don't have the activation issues with it. Hope this helps.

Michael

[Newsgroup_User]

Glad you like Lightshow. If you ever have any issues, we are in the US and
we do provide free support, without restriction to licensed customers, via
email, news server, and telephone.

We were the first company to produce commercial client-side extensions for
Dreamweaver, but some new users might not be familiar with us as we stopped
listing products on the Exchange a few years ago because of the lack of
quality control on Adobe's part.

--
Al Sparber - PVII
http://www.projectseven.com
Fully Automated Menu Systems | Galleries | Widgets
http://www.projectseven.com/go/Elevators


"Imgsmith" <webforumsuser@macromedia.com> wrote in message
news:g72aif$alp$1@forums.macromedia.com...
> Hi Shaun,
>
> I went with Light Show Magic from Project Seven,
> http://www.projectseven.com/
> , it's alittle slow, but the transitions are very smooth. The interface
> seems
> pretty straight forward, and you don't have the activation issues with it.
> Hope
> this helps.
>
> Michael
>