Extensions crash Extension Manager

[nburman]

I'm trying to install a couple of extensions for DW CS4. At first I thought there was something wrong with the extension, so I tried another, and they both crash Extension Manager.

I upgraded from CS2 to CS4 Master Collection. Adobe first told me I need to keep CS2 installed, then another agent told me I could uninstall it and sell it if I wanted to (yes, he outlined the transfer of ownership procedure). Can I uninstall CS2, if that is the problem?

Any ideas? Thanks

[Randy Edmunds]

I don't think that DW CS2 is the problem.

Have you tried installing the EM 2.1 patch?

http://www.adobe.com/exchange/em_download/

Someone reported a problem with Safari v4 beta:

http://forums.adobe.com/message/222366#222366

Are you running that?

Randy

[nburman]

I tried that patch but I have CSI CS4 1.0.1, Extension Manager CS4 2.1.0.115 and Adobe Drive CS4 1.0.1 installed already. I do have Safari 4 installed, but I don't use it much. I'm using Firefox 3.0.8.

[Randy Edmunds · Accepted solution]

Try uninstalling Safari 4.

[nburman]

Thanks Randy - that worked. I had no idea that just having Safari 4 on my computer would affect other things. Obviously, I don't know how it affects the whole system, but it seems like it would not normally have anything to do with the Adobe products, which is why I wouldn't have thought of it as a problem.

Thanks again.