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Extract does not work in Dreamweaver CC on Mac Mojave

Community Beginner ,
Jan 20, 2020 Jan 20, 2020

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I'm connected to Adobe CC, I have a html-page open, I can load a psd-file and upload it,

but I click on the image in the Extract-panel and get 'Error generating extract data for --psd-file.'

I can open the psd-file in Photoshop CC, and I follow example in the book 'Dreamweaver CC 2019 release Classroom in a book' by Jim Maivald

What to do.

Regards

Goran
[Moderator Note: Personal information removed.]

 

 

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Error , Import and export

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correct answers 1 Correct answer

Adobe Employee , Jan 22, 2020 Jan 22, 2020

Hi @Creative_suit, @Omachi,

 

Thank you for reporting this issue. Dw Extract service and functionalities are up and working now. Request you to please try and revert if you are still facing this issue at your end.

 

We apologize for the inconvenience caused.

 

Thanks,
Nayan
Adobe Dreamweaver

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Community Expert ,
Jan 20, 2020 Jan 20, 2020

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Did you upload the .psd file to your Creative Cloud space?

See if this video helps you.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Expert ,
Jan 20, 2020 Jan 20, 2020

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Community Expert ,
Jan 20, 2020 Jan 20, 2020

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There is another topic, and multiple people are complaining about similar issues, so it is likely that they are having service issues.

https://community.adobe.com/t5/dreamweaver/extract%E3%81%A7psd%E3%82%92%E8%AA%AD%E3%81%BF%E8%BE%BC%E...

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Adobe Employee ,
Jan 22, 2020 Jan 22, 2020

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Hi @Creative_suit, @Omachi,

 

Thank you for reporting this issue. Dw Extract service and functionalities are up and working now. Request you to please try and revert if you are still facing this issue at your end.

 

We apologize for the inconvenience caused.

 

Thanks,
Nayan
Adobe Dreamweaver

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Community Beginner ,
Mar 03, 2022 Mar 03, 2022

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I came across a similar issue today. When trying to extract, all .psd files are greyed out. BUT .psb files were not.
SUCCESSFUL WORK AROUND
I saved my .psd as a .psb and was able to extract it. 

Hope this helps someone! 

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Community Beginner ,
Mar 03, 2022 Mar 03, 2022

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This was on MAC 

 

 

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Community Expert ,
Mar 03, 2022 Mar 03, 2022

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@Michaela McLeish,

Just so you know, the Extract Panel will be ending in July 2022.

https://community.adobe.com/t5/dreamweaver-discussions/extract-panel-will-be-unavailable-in-dreamwea...

 

Personally, I've never needed Extract for my own production work.  But going forward, Adobe XD is a UI/UX prototyping tool you could use instead.

https://www.adobe.com/products/xd.html

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Beginner ,
Mar 03, 2022 Mar 03, 2022

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Thanks for sharing this. I'm just learning at the moment so I wont get too used to the Extract Panel. 

Mic

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