Files not transferring to server

[kellymonaghan]

I am using DW21.1 on a Mac running OS12.2.1 (Monterrey). Hosting is by Namecheap.

DW tells me I am connecting successfully to the remote server, but when I try to upload a file the background file information window tells me "--same--not tranferred"

I saw on a Namecheap help forum that they use Linux servers, so I wonder if that has anything to do with it.

My tech level is pretty minimal. Any suggestions?

[Nancy OShea · Accepted solution]

The key thing to check is that you're uploading files to the correct ROOT directory on your server.  Many Linux hosting plans use public_html/ but if you're unsure, check with Namecheap.

In DW, go to Site > Manage Sites > click on your site definition.   Click the Servers tab.  Verify your FTP log-in credentials are entered as Namecheap says to.  See example screenshot.

Click on More Options.

Click the TEST button.

If that works, try uploading a single file from your Files Panel (F8) such as index.html.

Post back with your results.

[kellymonaghan]

Bless you! Substituting public_html/ for what I believe Namecheap instructed me to use, allowed me to upload a trial fuile, which actually showed up on the Internet!

Now to do more extensive revisions!

Thanks again.

[Nancy OShea]

You're welcome.  Glad I could help. 🙂