Files not transferring to server

New Here ,
Mar 28, 2022 Mar 28, 2022

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I am using DW21.1 on a Mac running OS12.2.1 (Monterrey). Hosting is by Namecheap.

DW tells me I am connecting successfully to the remote server, but when I try to upload a file the background file information window tells me "--same--not tranferred"

I saw on a Namecheap help forum that they use Linux servers, so I wonder if that has anything to do with it.

My tech level is pretty minimal. Any suggestions?

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Adobe Community Professional , Mar 28, 2022 Mar 28, 2022

The key thing to check is that you're uploading files to the correct ROOT directory on your server.  Many Linux hosting plans use public_html/ but if you're unsure, check with Namecheap.

 

In DW, go to Site > Manage Sites > click on your site definition.   Click the Servers tab.  Verify your FTP log-in credentials are entered as Namecheap says to.  See example screenshot.

 

CC-RootFolder.jpg

 

Click on More Options.

 

CC-MoreOptions.jpg

 

Click the TEST button.

 

If that works, try uploading a single file from your Files Panel (F

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Adobe Community Professional ,
Mar 28, 2022 Mar 28, 2022

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The key thing to check is that you're uploading files to the correct ROOT directory on your server.  Many Linux hosting plans use public_html/ but if you're unsure, check with Namecheap.

 

In DW, go to Site > Manage Sites > click on your site definition.   Click the Servers tab.  Verify your FTP log-in credentials are entered as Namecheap says to.  See example screenshot.

 

CC-RootFolder.jpg

 

Click on More Options.

 

CC-MoreOptions.jpg

 

Click the TEST button.

 

If that works, try uploading a single file from your Files Panel (F8) such as index.html.

 

Post back with your results.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Mar 28, 2022 Mar 28, 2022

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Bless you! Substituting public_html/ for what I believe Namecheap instructed me to use, allowed me to upload a trial fuile, which actually showed up on the Internet!

Now to do more extensive revisions!

Thanks again.

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Adobe Community Professional ,
Mar 28, 2022 Mar 28, 2022

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You're welcome.  Glad I could help. 🙂

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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