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FTP access to site with SSL

Engaged ,
Jun 20, 2021 Jun 20, 2021

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I have a client who purchased an SSL and now no longer have FTP access to the site. I tried changing the site settings from FTP to connect using FTP over SSL but nether worked. I think I need to change the port setting but am not sure.

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Community Expert ,
Jun 20, 2021 Jun 20, 2021

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You should contact the web host. 

Try using FileZilla S/FTP client.

 

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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LEGEND ,
Jun 23, 2021 Jun 23, 2021

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SSL access is not the same as FTP or SFTP. While you can use filezilla SSL method...

Getting a certificate, private and public key

https://www.digicert.com/kb/ssl-certificate-installation-filezilla.htm#:~:text=How%20To%20Install%20....

 

In some sollutions an SSL setup may not even support FTP at all and all through command interface - Depends on the service and their documentation so the OP just needs to go through their process docs, not something anyone here can really guide them on without that info.

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Community Expert ,
Jun 21, 2021 Jun 21, 2021

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generally the hand shaking for the connextion over SSL use the port 990

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