FTP Firewall blocking error

[susan.leith]

I cannot connect to server. The error message I've received is:

An FTP error occurred – cannot make connection to host. User limit reached or not authorized to make the connection due to local firewall blocking FTP data.

Things I've done

checked with host – I was told everything is entered correctly

checked with my IT guy – he has removed all firewalls from wifi

connected to internet using hot spot on my phone – same error message

checked System Preferences (on my MacBook Pro)and turned off firewall

started and restarted program several times

Can anyone help???

Many thanks

[susan.leith]

using Dreamweaver 21.1

[rahuls58207756]

Hi,

Can you please confirm if you are able to connect to FTP server using other tools like filezilla etc?

Regrds,
DW Team

[susan.leith]

Yes I can connect...in order to work around I created a new site name and put the entire site on my computer...all of that worked but now i can connect, the entire site is synchronized but....when I trying to update a link it doesn't update? Frustrating. I'm also getting the spinning cursor all the time, which is a new problem.

[susan.leith]

Sorry, when trying

[susan.leith · Accepted solution]

thank you - i figured it out - all working

[Dreamy_body16E5]

What was the fix? 🙂

[Nancy OShea]

You've resurrected an old topic from 2021.  Try posting a new question with your system details and whatever error messages you're seeing.  Thank you.

[Discussion locked by moderator.]