FTP issues on Dreamweaver 21.4

[surfingmtber]

I have installed DW on my second PC, but cannot connect to ftp.  Have toggled the various ftp settings and suspended the firewall, still no connection.  Any advice would be much appreciated.

[BenPleysier]

Does the FTP work on the other computer?

[surfingmtber]

Thanks for the reply.  Yes works fine on the other pc, I have 6 websites with the same host and no problems.

[BenPleysier]

Try clearing Dreamweaver's cache.

[Nancy OShea]

Try connecting with free FileZilla S/FTP client. 

https://filezilla-project.org/download.php

Click the Green Download button.

If that doesn't work, then the problem isn't in Dreamweaver. 

Contact your host to ensure you have the correct server log-in credentials and Root Directory.

[Ben M]

I have installed DW on my second PC, but cannot connect to ftp.  Have toggled the various ftp settings and suspended the firewall, still no connection.  Any advice would be much appreciated.

By @surfingmtber

What is the difference between the 2 pc's? What OS are we troubleshooting on. What error is the FTP log generated (Site --> Advanced --> FTP log)? Are they both being tried from the same network or different networks?

[Nancy OShea]

In addition to the questions posed by @Ben M, it would be helpful to know if you imported or manually created your site definition.