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FTP Root Directory error

New Here ,
Sep 28, 2019 Sep 28, 2019

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Hey everybody!!

For the past couple of weeks, I've been trying to get my root directory to work. I've set it up on the cPanel site, I've set it to public_html and I keep getting the same error message. Please help I have an assignment due tonight. I'm using GoDaddy and I have set up a different log in on the cPanel site.

 

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correct answers 1 Correct answer

Community Expert , Sep 29, 2019 Sep 29, 2019

Your web hosting provider sets up the server's root directory for you based on your hosting plan.  You should not have to do anything.   Linux hosting uses a public_html/ folder.  Windows hosting uses an httpdocs/ folder.   As Ben said, contact your host. 

 

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Community Expert ,
Sep 28, 2019 Sep 28, 2019

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The error message says it all. Are you sure that the folder exists and do you have the correct login details? Get in touch with GoDaddy to find out.

Wappler, the only real Dreamweaver alternative.

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Community Expert ,
Sep 29, 2019 Sep 29, 2019

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Your web hosting provider sets up the server's root directory for you based on your hosting plan.  You should not have to do anything.   Linux hosting uses a public_html/ folder.  Windows hosting uses an httpdocs/ folder.   As Ben said, contact your host. 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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