• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

FTP will not connect with T-Mobile home internet???

New Here ,
Mar 18, 2023 Mar 18, 2023

Copy link to clipboard

Copied

FTP connects with DSL but will not connect with T-Mobile home.

Views

172

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 18, 2023 Mar 18, 2023

Copy link to clipboard

Copied

Do you have a different firewall with that router that could be interfering?  That is where I would start. Also if you click on Site-->Advanced-->FTP Log next time you try to connect and report the error number that will tell us exactly what is happening.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 18, 2023 Mar 18, 2023

Copy link to clipboard

Copied

LATEST

Evidently this is known problem for T-Mobile users. 

  1. Use SFTP instead of FTP connection. 
  2. Switch off Passive mode under more Options. See screenshot.

 

CC-MoreOptions.jpg

 

Hope that helps.  If not, a Google search for T-Mobile can't connect to FTP will likely yield other things to try.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines