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FTP will not connect with T-Mobile home internet???

New Here ,
Mar 18, 2023 Mar 18, 2023

FTP connects with DSL but will not connect with T-Mobile home.

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Community Expert ,
Mar 18, 2023 Mar 18, 2023

Do you have a different firewall with that router that could be interfering?  That is where I would start. Also if you click on Site-->Advanced-->FTP Log next time you try to connect and report the error number that will tell us exactly what is happening.

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Community Expert ,
Mar 18, 2023 Mar 18, 2023
LATEST

Evidently this is known problem for T-Mobile users. 

  1. Use SFTP instead of FTP connection. 
  2. Switch off Passive mode under more Options. See screenshot.

 

CC-MoreOptions.jpg

 

Hope that helps.  If not, a Google search for T-Mobile can't connect to FTP will likely yield other things to try.

 

Nancy O'Shea— Product User, Community Expert & Moderator
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