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Help Needed! SFTP Connection Error "An FTP error occured"

New Here ,
Sep 24, 2021 Sep 24, 2021

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Hi. Sorry to bug everyone. But I was trying to edit and update my site as I usually do. The connection to remote server broke and I was unable to reconnect since then. I'm using SFTP connection and the exact workflow has been working smoothly for a few years since I initally built the site. Please refer to the screenshot for the error message. I don't know much about this subject, and I basically built the website with the help of a few youtube videos. So bascially I have no clue at all what's wrong there. I did a preliminary research in the past few days and didn't come to a solution yet. It would be much appreciated if anyone can inspire me a little bit. Thanks guys.

defaultd2bv7ph3o353_0-1632522215330.png

P.S. I'm confident that my login credentials (password and username) for the hosting service I subscribed is typed in correctly. And FYI, my site is: http://www.jiiiiii.com

 

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New Here ,
Sep 24, 2021 Sep 24, 2021

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I feel like I just missed a few informations in the initial post:

the hosting service I was trying to connect to is NearlyFreeSpeech. (I've been using it for a while and it worked earlier this month)

And I'm using Adobe Dreamweaver CC 2017.

Thanks

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Community Expert ,
Sep 24, 2021 Sep 24, 2021

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Can you connect to your server with Free FileZilla SFTP client?

If not, then either your log-in details have changed or there is a problem with the hosting server.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Sep 24, 2021 Sep 24, 2021

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Hi Nancy, thank you for your reply. And yes, I can connect to my server with FileZilla SFTP Client. Please see attached. What do you think the problem might be? ThanksCapture.JPG

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Community Expert ,
Sep 25, 2021 Sep 25, 2021

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Try upgrading to Dreamweaver 2021. 

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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