Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Help Needed! SFTP Connection Error "An FTP error occured"

New Here ,
Sep 24, 2021 Sep 24, 2021

Hi. Sorry to bug everyone. But I was trying to edit and update my site as I usually do. The connection to remote server broke and I was unable to reconnect since then. I'm using SFTP connection and the exact workflow has been working smoothly for a few years since I initally built the site. Please refer to the screenshot for the error message. I don't know much about this subject, and I basically built the website with the help of a few youtube videos. So bascially I have no clue at all what's wrong there. I did a preliminary research in the past few days and didn't come to a solution yet. It would be much appreciated if anyone can inspire me a little bit. Thanks guys.

defaultd2bv7ph3o353_0-1632522215330.png

P.S. I'm confident that my login credentials (password and username) for the hosting service I subscribed is typed in correctly. And FYI, my site is: http://www.jiiiiii.com

 

274
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 24, 2021 Sep 24, 2021

I feel like I just missed a few informations in the initial post:

the hosting service I was trying to connect to is NearlyFreeSpeech. (I've been using it for a while and it worked earlier this month)

And I'm using Adobe Dreamweaver CC 2017.

Thanks

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 24, 2021 Sep 24, 2021

Can you connect to your server with Free FileZilla SFTP client?

If not, then either your log-in details have changed or there is a problem with the hosting server.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 24, 2021 Sep 24, 2021

Hi Nancy, thank you for your reply. And yes, I can connect to my server with FileZilla SFTP Client. Please see attached. What do you think the problem might be? ThanksCapture.JPG

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 25, 2021 Sep 25, 2021
LATEST

Try upgrading to Dreamweaver 2021. 

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines