How can I let customers log into my site, register their product, and track warranties?

[Guest]

Something along the lines of what Apple does....

I need to let customers
Create an account.
Register product.
Order warranty service
Have service approved in house & updated in their account.
Let customers see the status of their warranty work ( in house, tested, returned to customer, etc ) with notes the tech may type in,

Also give options for in house reps to reach out to specific customers based on product purchased for upsale emails... so the ability to download and sort the customer database. I am sure this is the easy part.

Now for this type of operation, I have no idea where to begin or if an application already exists ( name? ). But is this major programming?

[Guest]

So this would also need to let our in house reps/tech be able to see someones warranty request via a log in of some kind.

[Newsgroup_User]

learn how to build a sql database and a server language so you can write
scripts to access the database and display the results on a web page.


"KeyWestInc" <webforumsuser@macromedia.com> wrote in message
news:go4plf$fic$1@forums.macromedia.com...
> Something along the lines of what Apple does....
>
> I need to let customers
> Create an account.
> Register product.
> Order warranty service
> Have service approved in house & updated in their account.
> Let customers see the status of their warranty work ( in house, tested,
> returned to customer, etc ) with notes the tech may type in,
>
> Also give options for in house reps to reach out to specific customers
> based
> on product purchased for upsale emails... so the ability to download and
> sort
> the customer database. I am sure this is the easy part.
>
> Now for this type of operation, I have no idea where to begin or if an
> application already exists ( name? ). But is this major programming?
>