I can't get DWCS4 to connect to my remote server...need help

[Guest]

Hello All,

I switched hosting companies and even though I have added the correct information in Site Manager for uploading files to the server through DWCS4, I am having problems.

Specifically:

I have a domain, and inside that folder is a subdomain folder. Interestingly, I can upload through DWCS4 to the subdomain, but NOT the primary domain.

The settings are identical, yet I can put files on the subdomain but not on the primary domain.

Any thoughts?

All input is warmly and greatfully appreciated.

Sincerely,

wordman

[Guest]

Sounds like DNS issue.

open your command prompt from the accessories, and enter these (change yourdomain.com and sub.yourdomain.com with your values):

ping yourdomain.com
ping sub.yourdomain.com

check if the IP addresses are different on both results.

[Guest]

Burak,

Thank you for the suggestion. However, I have entered the same IP in the Site Manager for both the primary and sub domains, pinging verifies that.

Still no luck.

Sincerely,

wordman

[Guest]

Are you getting any errors from the site manager when you try to connect the primary domain?

[Guest]

Burak,

No, the status window in DW briefly flashes onthe screen then goes away. No error messages in DW or anywhere else.

Thanks!

Sincerely,

wordman

[Guest]

Did you test the connection in site manager (there is a test button), it will display a message either connection is succeeded or failed, and briefly explains the reason of the failure (i.e. FTP credentials are wrong etc.)

[Guest]

Burak,

My apologies, I didn't see the last email from the forums indicating your last post.

Yes, I get a 'Dreamweaver connected successfully" message when I test the connection. I suppose I'll ring my host to see what they have to suggest.

Thanks!

Sincerely,

wordman