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Image Placing

Explorer ,
Oct 22, 2018 Oct 22, 2018

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I am simply trying to place an image into an email that I am working on. All of the images for the project are in the proper folder. In one particular location in this project, Dreamweaver will allow me to place any image from the folder with the exception of the one that I need in this location. Any idea what the issue may be? I have tried png and jpg, as well as resaving from Photoshop under  a different name. Thanks in advance everyone.

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correct answers 1 Correct answer

Explorer , Oct 23, 2018 Oct 23, 2018

I update and when I reopened everything it seemed to be fine. So I'll have to see if it happens again and if it does I'll try this. Thanks everyone!

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Community Expert ,
Oct 22, 2018 Oct 22, 2018

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What is the file size and the dimensions of the image? DW gets cranky if huge images are being used sometimes. Make sure to resize your image to the size you'll be using if it's significantly larger than the html calls for.

It could be a corruption in the image. When you open it in photoshop, select all and hit copy. Open a new blank document and paste, flatten and save (make sure you save as RGB not CMYK). That should clear out any corruption.

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Explorer ,
Oct 22, 2018 Oct 22, 2018

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Image is 119 KB and about 500px square. I tried to copy, flatten and resave under a new name and it is still a no go!

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LEGEND ,
Oct 22, 2018 Oct 22, 2018

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I wonder if it could be the filename of the image.  Would DW flip out if the filename has a space or a certain special character?

V/r,

^ _ ^

PS.  Does the filename have a space or special character in it?

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Explorer ,
Oct 22, 2018 Oct 22, 2018

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Nope, not the case.

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Community Expert ,
Oct 22, 2018 Oct 22, 2018

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What is happening exactly when you try to insert the image?

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Explorer ,
Oct 22, 2018 Oct 22, 2018

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It just gives me the alt text and little mountain/sky icon thing.

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Community Expert ,
Oct 22, 2018 Oct 22, 2018

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I know you're working on an html email, but have you defined a site in DW and are you working from that site definition in the dropdown menu of the Files window?

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Explorer ,
Oct 22, 2018 Oct 22, 2018

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I just tried that as well, to no avail.

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LEGEND ,
Oct 22, 2018 Oct 22, 2018

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In the code, what is the src attribute value of the image in question?

V/r,

^ _ ^

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Explorer ,
Oct 22, 2018 Oct 22, 2018

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img/onemoretime.jpg

Is that what you mean?

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LEGEND ,
Oct 22, 2018 Oct 22, 2018

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Yes.  And you've verified that the image is in the /img folder?  I'm just trying to make sure that creating the site after the fact, the path is correct and the file in place.  These are the most common reasons why images don't appear when expected.  Are you developing locally, or in a network environment?

V/r,

^ _ ^

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Explorer ,
Oct 22, 2018 Oct 22, 2018

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Yes, the image is in the folder, and every other image in that folder seems to work. I am developing locally.

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Community Expert ,
Oct 22, 2018 Oct 22, 2018

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Can you open the image in Photoshop and ensure the color mode is RGB or sRGB and not CMYK?

Can you open the image directly in your browser by going to File > Open and browse to its location?

Nancy O'Shea— Product User, Community Expert & Moderator

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Explorer ,
Oct 22, 2018 Oct 22, 2018

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The image is RGB and will open directly in the browser if I navigate to it. I am using Chrome.

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Community Expert ,
Oct 22, 2018 Oct 22, 2018

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OK.  Then there is something amiss elsewhere.  Perhaps your code contains errors?  See screenshot.

CC-BugReport.jpg

Nancy O'Shea— Product User, Community Expert & Moderator

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Explorer ,
Oct 23, 2018 Oct 23, 2018

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An update...when I opened Dreamweaver today and opened up the few things I have been working on, yesterday's image loaded. However a different one, one that I already placed in a different file, will not show up in a new file that I have just created. Totally confused at this point and wondering if it might benefit me to switch to Brackets.

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LEGEND ,
Oct 23, 2018 Oct 23, 2018

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So the image that was a problem yesterday is not a problem today, but a different image is doing the same thing that yesterdays file was???

V/r,

^ _ ^

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Explorer ,
Oct 23, 2018 Oct 23, 2018

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Yes, but the image that is a problem child today is working perfectly fine in another tab, as was the case with yesterday's issue. The whole thing is seemingly sporadic and random. I am going to try to close everything, quit Dreamweaver, update it, and see what happens.

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Community Expert ,
Oct 23, 2018 Oct 23, 2018

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When DW acts erratically, try clearing the Cache.

Deleting a corrupted cache file

Nancy O'Shea— Product User, Community Expert & Moderator

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Explorer ,
Oct 23, 2018 Oct 23, 2018

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I update and when I reopened everything it seemed to be fine. So I'll have to see if it happens again and if it does I'll try this. Thanks everyone!

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